Regional Estates Manager in Sunderland

About The Role

Position: Regional Estates Manager

Location: Home-based with the requirement to travel regularly to services in the North East region, whilst travel to other regions may occasionally be required

Job type: Full time, permanent

Reports to: Head of Estates

Hours: 40 hours per week

Salary: £35,513 per annum plus an annual car allowance of £5,000

Job Purpose

In your role as Regional Estates Manager and as directed by the Head of Estates, you will ensure that the buildings and associated services within your assigned portfolio are kept compliant, safe and maintained in line with relevant regulations and legislation. The properties should be maintained to a high standard in order to provide a warm and welcoming homely environment to the people that we support there. You will also be responsible for providing line-management to the regional Estates team working at local level.

Key Responsibilities

• To ensure all operational properties are maintained to provide a safe, secure, and homely environment for the people we support, staff and all visitors in line with the Estates Maintenance Policy and all Statutory and Regulatory requirements.
• Provide guidance and support to Service Managers as may be required in the application & interpretation of relevant Estates Maintenance policy and procedures at local facilities.
• To ensure that critical systems and services such as lift, drainage, water, lighting, heating, fire, and related alarm systems are maintained and managed appropriately.
• To facilitate a response to reactive and critical alerts, tasks, and problems through the employment & direction of direct or contracted services to assess / determine / implement the corrective action within agreed SLA’s and other timescales.
• To employ best business practice in conjunction with the senior Estates Management team, Service Managers, legal and regulatory Authorities in maintaining a comprehensive and well-considered overall maintenance regime to serve planned and reactive requirements across the region.
• To provide line management to the regional team of Estates Technicians & Operatives including the allocation and supervision of planned and reactive maintenance tasks; specify and direct minor projects and repair work; ensure PPM records and systems are completed, certified and monitored as scheduled.
• Line management also includes appraisals and other related HR processes, matters as and when required.
• To appoint, manage and direct external contractors where required and to provide a cost-effective service in line with company policy, procedures and the established Estates & PPM systems.
• To undertake regular building inspections and the reporting thereof to record maintenance compliance and tracking of life cycle / safety issues, as well as any physical M&E deficiencies.
• To develop annually, manage and report quarterly on CAPEX and lifecycle expenditure for each of the properties in line with company policy and operational service requirements to optimise the asset value and service provision.
• To provide management and support in appraisal, preparation, supervision and completion (including financial control) of specific property refurbishment projects as are delegated from time to time by the Head of Estates.
• To attend, host meetings and training sessions as required and appropriate to the role.
• To administer systems, accounts and procedural matters in a timely manner and in line with company policy or agreed terms.

Who we are looking for

To be successful in the role of Regional Estates Manager it is essential that you hold an equivalent minimum of a OND/HNC in building related studies. Alternatively, you must be able to demonstrate successful practical experience gained at a similar level of responsibility within the property / facilities management of a busy multi-property portfolio.

Other essential criteria include:

• Significant experience in a similar or related role; must be able to demonstrate practical experience in line management and progression of directly employed Estates staff operating across a multi-site regional arena.
• Commitment to own continuous professional development by willingness to undertake online training and updates thereafter as required.
• Excellent knowledge of Health & Safety legislation including but not limited to, water hygiene and fire safety, as well as practical risk assessment and property related statutory/regulatory responsibilities.
• Experience of change management and the ability to deliver change in various disciplines, including ESG.
• The ability to work within agreed timescales and target dates, being flexible and able to work under own initiative.
• Excellent written and verbal communications skills.
• Strong IT skills including being proficient in Microsoft Office packages.
• Work responsibly with sensitivity and at all-times remaining mindful to the needs of the vulnerable people who live within the services, our colleagues, and any other visitors to Swanton’s properties.
• A full driving licence and regular access to a vehicle is essential to visit other services within the region. May be required to travel outside their region with nights away from home to support other regions or projects as may be needed.
• It would be desirable to have direct experience of multi-site budget planning and management.

What we can offer

• Refer a friend scheme: you will receive £400 each time a successful referral is made.
• Above and beyond: we award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
• Long service awards: we recognize your contribution to the team and celebrate long service.
• Employee benefits app: stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work: save money and get fit with our salary sacrifice scheme.
• Pension: auto enrolment into our salary sacrifice pension scheme.
• Life cover: entitled to the death in service benefit.
• Funded qualifications: earn whilst you learn! We aim to develop our own talent, giving you the opportunity to develop your career with Swanton.
• Career pathways: we invest in our people and offer apprenticeships in Health and Social Care (Level 3).
• Swanton Educates: we have our own training qualification centre which can further support your development.
• Trained mental health first aiders available to support you when you need someone to talk to.
• Employee Assistance Programme (EAP): free confidential access to 24hr assistance program for counselling, advice and support.
• Employee Voice: we hold regular events throughout the year to listen to your feedback about working with us.