At a Glance
- Tasks: Empower individuals to achieve their goals and enjoy fulfilling lives.
- Company: Swanton Care & Community, a CIW Excellent rated service.
- Benefits: Career development, funded qualifications, and employee discounts.
- Other info: Join a supportive team that values individuality and promotes independence.
- Why this job: Make a real difference while building meaningful relationships.
- Qualifications: No prior care experience needed; just compassion and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
About The Role
Support Worker – Be Part of Something Special
Location: Hengoed. 40 Hours Per Week. Full UK Driving Licence is Preferred. Unfortunately, we do not offer sponsorship.
Every Moment Here Matters. At Swanton Care & Community, we do more than provide support, we create opportunities, build confidence, and help people live meaningful, fulfilled lives. This is your chance to join a CIW Excellent rated service where people are proud to work, proud of the support they provide, and proud to make a genuine difference every single day. If you are looking for a career where no two days are the same, where you can laugh, learn, grow and be part of something bigger than yourself, this could be the role for you.
Why Work Here?
- This is not “just another care job.” This is a team that believes in:
- Supporting people to live the lives they choose
- Creating meaningful experiences and opportunities
- Celebrating individuality and independence
- Building real relationships
- Making every moment matter
You’ll work alongside unique and inspiring people every day, supporting everything from holidays, sports, social activities and employment opportunities, to developing life skills, confidence and independence.
What Our Team Say
- “You genuinely feel like you are making a difference here.”
- “No two days are ever the same, every day is different and rewarding.”
- “Management recognise hard work and make you feel valued.”
- “The people we support are the reason we love coming to work.”
- “It feels like being part of a family.”
A Provider of Choice
We are proud to be recognised as a trusted provider across Wales, with services rated highly by regulators, professionals, families and the people we support themselves. Our teams create environments that are:
- Warm and welcoming
- Person‑centred
- Ambitious for the people we support
- Focused on positive outcomes
- Built around dignity, respect and choice
This is somewhere you can build a meaningful career while genuinely improving people’s lives.
About You
You do not need previous care experience to apply. Some of our best Support Workers have joined us from:
- Retail
- Hospitality
- Customer service
- Education
- Warehousing
- Childcare
- The armed forces
- Administration
- Leisure and tourism
If you are compassionate, reliable, positive and willing to learn, we can teach you the rest. The skills you gain in this role are also highly transferable into careers including:
- Nursing
- Social work
- Occupational therapy
- Psychology
- Teaching
- Management and leadership
- Healthcare
- Behaviour support
- Community services
We are looking for people who share our PRIDE values:
- Potential
- Responsibility
- Integrity
- Diversity
- Empathy
You will need to be:
- Adaptable and enthusiastic
- A strong communicator
- A team player
- Passionate about helping others
- Committed to promoting independence and choice
A valid UK driving licence is essential.
What You’ll Be Doing
As a Support Worker, you will empower people to:
- Achieve personal goals and aspirations
- Access their community and activities they enjoy
- Maintain relationships with family and friends
- Develop confidence and independence
- Live healthy, active and fulfilling lives
Support can include:
- Social activities and community access
- Shopping and daily living skills
- Support with education or employment
- Domestic duties and housekeeping
- Personal care
- Completing records and support documentation
Most importantly, you will help people feel valued, respected and heard.
What We Offer You
Career Development & Qualifications
- Funded qualifications – earn while you learn
- Apprenticeships in Health & Social Care
- Career progression opportunities across the organisation
- Leadership development pathways
- Access to our own training and qualification centre – Swanton Educates
Recognition & Rewards
- £400 Refer a Friend Scheme
- Recognition awards and vouchers for outstanding work
- Long service awards
- Monthly staff prize draw
Health & Wellbeing
- Employee Assistance Programme (24/7 confidential support)
- Trained Mental Health First Aiders
- Pension scheme
- Life cover benefit
- Cycle to Work scheme
Additional Benefits
- Employee benefits app with discounts across major retailers
- Regular employee voice events
- A supportive and inclusive workplace culture
*Subject to eligibility and criteria
Join a Team That Changes Lives
If you want a role with purpose, progression, laughter, challenge and reward, we would love to hear from you. Come and be part of something special.
About The Service
We provide person centred support to people 24 hours a day within a community based residential home.
Support Worker - Adult Residential in Hengoed employer: Swantoncare
At Swanton Care & Community, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work culture in Hengoed. Our team members enjoy meaningful career development opportunities, including funded qualifications and leadership pathways, while making a genuine difference in the lives of those we support. With a strong emphasis on recognition, employee wellbeing, and a family-like atmosphere, we create an environment where every moment matters and every employee feels valued.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Adult Residential in Hengoed
✨Tip Number 1
Get to know the company culture! Before your interview, check out Swanton Care & Community's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of something special.
✨Tip Number 2
Practice your communication skills! As a Support Worker, you'll need to be a strong communicator. Try role-playing common scenarios with friends or family to build your confidence and ensure you can express your passion for helping others clearly during the interview.
✨Tip Number 3
Show your adaptability! In your interview, share examples from your past experiences where you've had to think on your feet or adapt to new situations. This will demonstrate that you’re ready for the dynamic environment of a Support Worker role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker - Adult Residential in Hengoed
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Swanton Care & Community. Highlight how your skills and experiences align with our PRIDE values: Potential, Responsibility, Integrity, Diversity, and Empathy.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Support Worker role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Swantoncare
✨Know the Company Values
Before your interview, take some time to understand Swanton Care & Community's PRIDE values: Potential, Responsibility, Integrity, Diversity, and Empathy. Think of examples from your past experiences that demonstrate these values, as they are crucial for a Support Worker role.
✨Showcase Your Transferable Skills
Even if you don’t have direct care experience, highlight skills from previous jobs in retail, hospitality, or education that relate to supporting others. Be ready to discuss how these experiences have prepared you to empower individuals and promote their independence.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as supporting someone with personal care or helping them access community activities. Practise your responses to show your problem-solving skills and compassion.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how they celebrate individuality among the people they support. This shows you’re genuinely interested in being part of their mission.
