At a Glance
- Tasks: Lead and enhance adult social care services across the South West region.
- Company: Join a leading organisation dedicated to quality care and positive outcomes.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for innovation and growth in a rewarding sector.
- Why this job: Make a real difference in people's lives while driving operational excellence.
- Qualifications: Experience in leadership within social care and a passion for person-centred care.
The predicted salary is between 60000 - 80000 £ per year.
About The Role
Sector: Adult Social Care – Learning Disabilities
Service Types: Residential and Supported Living
Reports to: Divisional Director
Direct Reports: Registered Managers / Service Managers
Role covering the whole of the South West
Role Purpose
The Regional Director is responsible for the operational performance and quality of services within a defined region and is accountable for driving a culture of continuous improvement, positive outcomes, and operational excellence across all services within the region. The role provides visible leadership, assurance, and governance oversight, ensuring services operate in line with regulatory expectations, organisational values, and strategic objectives. Reporting to the Divisional Director, the role ensures that services are delivered in line with Company standards, KPIs, and regulatory requirements. The postholder leads Registered Managers to deliver high-quality, person-centred care while maintaining strong occupancy, workforce stability, and compliance. The Regional Director plays a key role in embedding systems, processes, and ways of working at service level. The Regional Director role models Swanton ethos. The Regional Director will support growth, service development, and innovation opportunities within the region whilst maintaining quality and stability across existing services.
Key Responsibilities
- Operational Delivery
- Oversee day-to-day service delivery through Registered Managers.
- Ensure services are safe, effective, and person-centred.
- Maintain regular oversight of service performance and standards.
- Provide hands-on support to services where required.
- Ensure effective oversight of safeguarding, incidents, and risk management across the region.
- Maintain visibility within services through regular quality visits, audits, and engagement with people we support and staff teams.
- Ensure lessons learned are embedded following incidents, complaints, audits, and inspections.
- Performance & KPIs
- Monitor and manage service performance using KPI dashboards and reporting tools.
- Ensure delivery against key metrics including quality, compliance, occupancy, staffing, and financial performance.
- Take timely action to address underperformance.
- Drive accountability through data-led performance management and structured service review processes.
- Analyse trends and implement improvement plans where performance indicators fall below target.
- Monitor delivery of commissioned hours and workforce utilisation.
- Quality & Compliance
- Ensure services meet all regulatory and legislative requirements.
- Support services through inspections and quality reviews.
- Promote continuous improvement and high standards of care.
- Oversee action plans arising from inspections, audits, complaints, and safeguarding matters.
- Ensure Responsible Individual governance requirements are supported and embedded at service level.
- Promote a culture of reflective practice, learning, and continuous improvement.
- People Leadership
- Lead the region in line with Swanton Ethos creating a culture that promotes quality of care and positive outcomes.
- Lead, support, and develop Registered Managers.
- Ensure effective staffing levels, recruitment, and retention.
- Promote a positive, values-driven culture across services.
- Oversee action plans arising from inspections, audits, complaints, and safeguarding matters.
- Ensure Responsible Individual governance requirements are supported and embedded at service level.
- Promote a culture of reflective practice, learning, and continuous improvement.
- Systems & Process Implementation
- Embed Company systems, processes, and policies within services.
- Ensure consistent use of systems and accurate reporting.
- Support managers to effectively use data to drive performance.
- Promote effective use of digital care and compliance systems.
- Ensure data accuracy, oversight and meaningful analysis of operational information.
- Support managers to utilise systems to improve outcomes, quality and performance.
- Financial Management
- Support the management of service budgets and cost control.
- Monitor financial performance indicators such as agency usage and occupancy.
- Take action to address financial pressures within services.
- Stakeholder Engagement
- Maintain and develop relationships with local commissioners, regulators, families, and stakeholders.
- Represent the Company at a regional level.
- Promote co-production and partnership working.
- Support contract monitoring, commissioner reviews, and placement development opportunities.
- Operational Issues & Improvement
- Respond to operational issues within services, ensuring timely resolution.
- Identify risks and implement preventative actions.
- Share learning and best practice across services.
- Lead regional improvement plans and transformation initiatives.
- Support mobilisation of new services and transitions where required.
Key Outcomes
- Strong performance across services within the region.
- High-quality, compliant, and person-centred care.
- Effective leadership of Registered Managers.
- Consistent use of systems and processes.
- Stable workforce and sustainable occupancy.
- Effective safeguarding oversight and risk management.
- Delivery of regional financial and occupancy targets.
- Positive feedback from people we support, families, commissioners and stakeholders.
- Improved staff engagement and retention.
- Evidence of continuous improvement and innovation.
Regional Director - Adult Supported Living in Martock employer: Swanton Care and Community
Swanton is an exceptional employer, offering a supportive and values-driven work culture that prioritises the well-being of both employees and the individuals we serve. As a Regional Director in the South West, you will benefit from comprehensive professional development opportunities, a commitment to continuous improvement, and the chance to lead a dedicated team in delivering high-quality, person-centred care. Our focus on innovation and collaboration ensures that you will play a pivotal role in shaping the future of adult social care while enjoying a fulfilling career in a dynamic environment.
Contact Details:
Swanton Care and Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Director - Adult Supported Living in Martock
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Swanton Care and Community.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Swanton Care and Community!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Swanton Care and Community, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Swanton Care and Community or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Regional Director - Adult Supported Living in Martock
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Swanton Care and Community:Before hitting send, make sure to tailor your application specifically to Swanton Care and Community! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Swanton Care and Community
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
