Swansway Motor Group is seeking a dynamic Service Advisor to join our thriving aftersales team. You will be the face of our aftersales department, delivering exceptional service and care to customers, managing front-of-house interactions and ensuring customers leave informed and satisfied.
You will handle calls, emails, and walk-ins, qualify work, upsell where appropriate, and book workshop tasks with clear communication. A flexible team player with a proactive attitude is essential.
Automotive Service Advisor — Customer Care & Upsell Expert employer: Swansway Motor Group
Swansway Motor Group is an exceptional employer that prioritises employee well-being and growth within a vibrant dealership environment. With a family-run ethos, we offer a supportive culture, increased holiday entitlement, and unique benefits like birthday leave and a comprehensive Employee Assistance Programme. Join us to be part of a team where your contributions are valued, and you can thrive in your career while enjoying a healthy work-life balance.
