At a Glance
- Tasks: Be the friendly face of our dealership, handling customer enquiries and administration.
- Company: Join Swansway, a family-run business with a caring culture.
- Benefits: Enjoy flexible hours, holiday perks, and discounts for you and your family.
- Other info: Great career growth opportunities in a dynamic and inclusive workplace.
- Why this job: Make a difference in customer service while working in a supportive team environment.
- Qualifications: Previous customer care experience and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
We are currently recruiting for a Weekend Receptionist to join our team. Reporting into the Sales Manager, you will be working as part of a large team responsible for the service and after sales care of our customers. As Receptionist, you’ll be the first point of contact for customers both in the dealership and over the phone, so it is important that you are a warm and confident individual who thrives in a customer focused environment.
Part of your role will also include administration for both sales and service departments, so the ability to be organised and adaptable with great attention to detail is a must.
The working hours for this position are:
- Saturday: 9.00am-5.00pm
- Sunday: 10.00am-4.00pm
Your responsibilities will include:
- Taking inbound telephone enquiries
- Transferring customers to the correct department
- Welcoming and signing in any visitors
- Dealing with day to day administration in the dealership
- Maintaining sundry and drinks areas
Requirements:
- Previous customer care experience
- Strong administration skills
- Experience of managing your own workload
- Attention to Detail
- Excellent communication skills - both written and verbal
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Weekend Receptionist - Wrexham VW employer: Swansway Group
Swansway is an exceptional employer that fosters a warm and inclusive family atmosphere, making it an ideal place for those who thrive in customer-focused roles. With a commitment to employee growth, we offer benefits such as increasing holiday entitlement with service, a company pension scheme, and discounts for family and friends, ensuring our team feels valued and supported. Join us in Wrexham, where your contributions are recognised and celebrated within a caring and proud community.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Receptionist - Wrexham VW
✨Tip Number 1
Make sure you research Swansway and their values before your interview. Knowing about their family heritage and commitment to customer care will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Weekend Receptionist, you'll be the first point of contact for customers. Role-play with a friend or family member to get comfortable with welcoming visitors and handling phone enquiries.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've managed your workload in previous roles, especially in customer care or administration. This will demonstrate that you can handle the day-to-day tasks effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Swansway family.
We think you need these skills to ace Weekend Receptionist - Wrexham VW
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and confidence in your writing. Remember, you’ll be the first point of contact for our customers, so a friendly tone is key.
Tailor Your Application:Make sure to tailor your application to the Weekend Receptionist role. Highlight your previous customer care experience and any admin skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our family.
Attention to Detail Matters:We love a good attention to detail! Double-check your application for any typos or errors before hitting send. A polished application reflects your organisational skills, which are super important for this role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s easy peasy!
How to prepare for a job interview at Swansway Group
✨Know the Company Inside Out
Before your interview, take some time to research Swansway and its values. Understand their commitment to customer care and family heritage. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Weekend Receptionist, you'll be the first point of contact for customers. Prepare examples from your previous experience where you've excelled in customer service. Highlight situations where you resolved issues or made customers feel welcome, as this will demonstrate your suitability for the role.
✨Demonstrate Organisational Skills
Since the role involves administration for both sales and service departments, be ready to discuss how you manage your workload. Bring up specific tools or methods you use to stay organised and ensure attention to detail, as these are crucial for success in this position.
✨Practice Your Communication Skills
Excellent communication is key for this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable speaking about your experiences and skills, ensuring you come across as warm and approachable.
