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- Tasks: Join our fast track Sales Training Programme and sell vehicles while delivering top-notch customer service.
- Company: Swansway is a family-run business with 20 dealerships across the UK, partnering with major brands.
- Benefits: Enjoy a competitive salary, company pension, life assurance, and discounts on products and services.
- Why this job: This role offers a supportive family atmosphere and the chance to earn commission on your sales.
- Qualifications: Experience in customer service, a valid driving licence, and a goal-oriented mindset are essential.
- Other info: Flexible working hours and opportunities for long-term career growth await you!
The predicted salary is between 8000 - 12000 £ per month.
We are excited to launch our ‘fast track’ Sales Training Programme, this programme is aimed at candidates who are looking for a new career in vehicle sales and already have experience within customer service. This is a fantastic opportunity for candidates that may have been affected by the pandemic and are now looking to use their customer service experience in a new industry.
When you join Swansway on our fast track programme during your first 3 months you will go through initial training, after 3 months you should have all of the tools you need to offer first class customer service and sell vehicles to our customers. Once you complete your training period you’ll earn commission on all of your sales, the on target earnings for our Sales Executives is £45,000, while our top performers earn in excess of £60,000.
As a Sales Executive you’ll be selling our full product range of new and used vehicles while delivering market leading customer service to our customers. Reporting into the Sales Manager it will be your responsibility to handle sales enquiries that maybe face to face, via telephone, internet and email. Process driven you will follow the Swansway sales process to ensure you find solutions that meet our customers needs. You will work towards set targets and key performance indicators.
Our Sales Executives work various hours to meet the needs of our customers; this generally includes working until 6pm Monday to Friday and weekend working.
- Dealing with customer enquires
- Selling our full range of vehicles both new and used after your training period
- Maintaining customer records and ensuring follow-ups are completed
- Ensuring all sales are fully compliant
- Becoming a brand ambassador
- Marketing of vehicles and pitch display in the dealership
- Providing high levels of customer service
- Sales process
- KPI management
- Completing various training programmes
For this role we are looking for candidates that are able to demonstrate on their CV that they have the following:
- Demonstrable experience within customer service; retail, hospitality etc.
- Process driven with the ability to adapt to new sales processes
- Willingness to learn new skills and take on-board continuous feedback
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Goal orientated
- Must hold a valid driving licence
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live Our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
- Company pension scheme
- Life assurance (death in service benefit)
- Holidays that increase with length of service
- Long service recognition
- Cycle to work scheme
- Annual flu jab
- Discounts on products and services
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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Trainee Sales Executive employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sales Executive
✨Tip Number 1
Familiarise yourself with the automotive industry and Swansway's product range. Understanding the vehicles you’ll be selling will not only boost your confidence but also help you engage more effectively with customers.
✨Tip Number 2
Network with current or former employees of Swansway. They can provide valuable insights into the company culture and sales processes, which can give you an edge during interviews.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-life scenarios. Think of examples from your past experiences where you went above and beyond for a customer, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your willingness to learn and adapt. During your interactions with us, express your enthusiasm for the training programme and how you plan to apply feedback to improve your sales techniques.
We think you need these skills to ace Trainee Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience prominently. Use specific examples from your previous roles in retail or hospitality to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the Trainee Sales Executive role. Mention how your customer service background aligns with Swansway's values and the importance of delivering excellent customer service.
Showcase Your Adaptability: In your application, emphasise your ability to adapt to new processes and your willingness to learn. Provide examples of situations where you successfully adapted to change or received feedback positively.
Highlight Teamwork and Communication Skills: Since the role requires excellent communication and teamwork, include examples in your application that showcase your ability to work well with others and communicate effectively, both verbally and in writing.
How to prepare for a job interview at Swansway Group
✨Showcase Your Customer Service Experience
Make sure to highlight your previous customer service roles during the interview. Discuss specific examples where you went above and beyond to meet customer needs, as this will demonstrate your suitability for the Sales Executive position.
✨Understand the Sales Process
Familiarise yourself with basic sales processes and techniques. Be prepared to discuss how you would approach selling vehicles and handling customer enquiries, showing that you can adapt to Swansway's process-driven environment.
✨Demonstrate a 'Can Do' Attitude
Exude positivity and enthusiasm throughout the interview. Employers appreciate candidates who are willing to learn and take on feedback, so be ready to share instances where you've embraced challenges or adapted to new situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in joining Swansway and helps you assess if it's the right fit for you, especially regarding their family-oriented values.
