At a Glance
- Tasks: Provide excellent customer service and handle administrative tasks at a busy automotive dealership.
- Company: A customer-centric automotive dealership with a family-like atmosphere.
- Benefits: Increasing holidays and a supportive work environment.
- Why this job: Join a friendly team and make customers feel welcome every weekend.
- Qualifications: Strong admin skills and prior customer care experience required.
- Other info: Perfect for students looking for flexible weekend work.
The predicted salary is between 24000 - 36000 £ per year.
A customer-centric automotive dealership is seeking a Weekend Receptionist to provide excellent service to customers in the dealership and over the phone. This role includes administrative tasks and customer care responsibilities, ensuring a warm and welcoming experience.
Ideal candidates will possess strong administration skills and attention to detail, along with prior customer care experience. Employees benefit from increasing holidays and a supportive family-like environment.
Weekend Receptionist — Customer Care & Admin Pro in Stafford employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Receptionist — Customer Care & Admin Pro in Stafford
✨Tip Number 1
Make sure to research the dealership before your interview. Knowing their values and customer service approach will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone etiquette! Since this role involves a lot of customer interaction over the phone, being able to communicate clearly and warmly is key. Try role-playing with a friend to get comfortable.
✨Tip Number 3
Show off your admin skills during the interview. Bring examples of how you've handled tasks like scheduling or managing customer inquiries in the past. This will demonstrate your attention to detail and organisational abilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Weekend Receptionist — Customer Care & Admin Pro in Stafford
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, whether in person or over the phone.
Be Detail-Oriented: Since this role involves administrative tasks, it’s crucial to demonstrate your attention to detail. Mention specific examples where your organisational skills made a difference in your previous roles.
Keep It Warm and Welcoming: Your application should reflect the warm and friendly vibe we’re looking for. Use a conversational tone and let your personality shine through—this is all about making connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Swansway Group
✨Know the Company
Before your interview, take some time to research the automotive dealership. Understand their values, customer service approach, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to create a warm and welcoming experience, which is key for this role.
✨Highlight Your Administrative Skills
Since the role involves administrative tasks, be ready to discuss your organisational skills and attention to detail. Bring up any relevant software or tools you’ve used in previous jobs that can help streamline processes in the dealership.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like for a Weekend Receptionist, or how they measure success in this role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.