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- Tasks: Manage vehicle purchasing paperwork and ensure compliance with FCA regulations.
- Company: Swansway is a family-run business with 20 dealerships across the UK, offering a supportive work environment.
- Benefits: Enjoy flexible working, increased holiday with service, and discounts for you and your family.
- Why this job: Join a caring team that values customer satisfaction and employee well-being in a dynamic industry.
- Qualifications: Previous sales administration experience and strong communication skills are essential.
- Other info: Be part of a family atmosphere where your contributions truly matter.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting for a Sales Administrator to join our team. Reporting into the Dealership Accountant you will complete all associated administration duties associated with purchasing a vehicle. This will include all invoicing paperwork, the online taxing and registering of vehicles and updating of internal sales systems.
As a Sales Administrator you’ll need a keen eye for detail and need to ensure all vehicle documents are correct and that FCA regulations are met. You will work closely with Sales Executives to ensure our customers receive the best possible service when it comes to vehicle handover.
- Completion of all sales related documents
- Ensuring customer satisfaction metrics are hit
- Ensuring all paperwork is fully compliant
- Recording purchases on the system
- Previous Sales Administration experience
- Experience of working within a dealership
- Excellent attention to detail
- Experience of managing your own workload
- Strong communication skills – both written and verbal
- Excellent organisation and time keeping skills
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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Sales Administrator employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with FCA regulations and vehicle documentation processes. Understanding these will not only help you in the role but also show your potential employer that you're proactive and knowledgeable about the industry.
✨Tip Number 2
Network with current or former Sales Administrators in the automotive industry. They can provide insights into the role and may even refer you to opportunities, increasing your chances of landing the job.
✨Tip Number 3
Demonstrate your attention to detail by preparing a mock sales document or invoice. This practical demonstration of your skills can set you apart during interviews and discussions with hiring managers.
✨Tip Number 4
Research Swansway's values and culture thoroughly. Tailoring your conversations and questions during the interview to reflect their family-oriented approach will show that you’re a good fit for their team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly within a dealership environment. Emphasise your attention to detail and any specific achievements that demonstrate your ability to manage paperwork and ensure compliance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, such as managing invoicing paperwork and ensuring customer satisfaction.
Highlight Relevant Skills: In your application, be sure to highlight key skills such as strong communication, organisation, and time management. Provide examples of how you've successfully used these skills in previous roles, especially in relation to customer service and sales administration.
Proofread Your Application: Before submitting your application, take the time to proofread it thoroughly. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Swansway Group
✨Know Your Paperwork
Familiarise yourself with the types of documents you'll be handling as a Sales Administrator. Understanding invoicing paperwork and vehicle registration processes will show your attention to detail and readiness for the role.
✨Demonstrate Communication Skills
Since you'll be working closely with Sales Executives, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks. Share specific strategies or tools you use to stay organised, as this is crucial for ensuring compliance and customer satisfaction.
✨Showcase Your Experience
If you have previous Sales Administration experience, prepare to discuss it in detail. Highlight any achievements or challenges you've overcome, particularly those that relate to FCA regulations or customer service.
