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- Tasks: Help customers complete their car purchases and keep them updated throughout the process.
- Company: Swansway is a family-run business with 20 dealerships across the UK, offering a supportive work environment.
- Benefits: Enjoy flexible working, birthday off, discounts, and a company pension scheme.
- Why this job: Join a caring team that values relationships and offers growth opportunities in a fun atmosphere.
- Qualifications: A driving licence and strong communication skills are essential; sales experience is a plus.
- Other info: Be part of a family-oriented culture where your contributions truly matter.
The predicted salary is between 24000 - 36000 £ per year.
As a Progress Chaser for Swansway you will work as part of the sales team to push sales through to completion.
Day to day, you will be ensuring vehicles are prepared ready for handover and that customers are kept updated on the collection of their new car. Organised you will build relationships with sales and service teams to ensure the best service is delivered to our customers.
In this role you will be active in the dealership and may have to move vehicles around the dealership.
- Checking the progress of the car throughout the sales process.
- Maintaining the presentation of the site\’s used car displays and showrooms.
- Arranging preparation (internal & external) of stock vehicles and ensuring handovers are ready for collection.
- Keeping customers informed of the progress on their new car collection.
- Day to day support of the Sales Executive team.
- Process driven with the ability to adapt to new sales processes
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Goal orientated
- Strong objection handling skills
- Confident telephone manner
- Ability to quickly build rapport with both customers and colleagues
- Essential: Driving licence
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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Progress Chaser (car sales) employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress Chaser (car sales)
✨Tip Number 1
Familiarise yourself with the car sales process and the specific brands Swansway represents. Understanding the nuances of each brand can help you engage more effectively with both customers and colleagues, showcasing your enthusiasm for the role.
✨Tip Number 2
Develop your communication skills, especially over the phone. Since a confident telephone manner is essential for this role, practice articulating your thoughts clearly and concisely to ensure you can keep customers informed and engaged.
✨Tip Number 3
Build rapport with current employees at Swansway, if possible. Networking within the company can provide insights into the team dynamics and culture, which will help you demonstrate your fit during interviews.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the fast-paced environment of a dealership and support the sales team effectively.
We think you need these skills to ace Progress Chaser (car sales)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Progress Chaser position. Understand the key responsibilities and required skills, such as being organised, a team player, and having excellent communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your ability to build relationships, handle objections, and maintain a process-driven approach in sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of Swansway's values and how you embody them, along with specific examples of your past experiences that relate to the job.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Swansway Group
✨Show Your Organisational Skills
As a Progress Chaser, you'll need to demonstrate your ability to keep things organised. Be prepared to discuss how you manage multiple tasks and ensure that everything runs smoothly, especially when it comes to vehicle preparation and customer updates.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Make sure to highlight your experience in building rapport with customers and colleagues. Prepare examples of how you've effectively communicated in previous roles, particularly in a sales environment.
✨Demonstrate a 'Can Do' Attitude
Swansway values a positive mindset. During the interview, showcase your proactive approach to challenges and your willingness to go the extra mile for customers. Share specific instances where your attitude made a difference in your work.
✨Prepare for Objection Handling Scenarios
Since strong objection handling skills are essential, think of examples from your past experiences where you successfully managed objections or difficult situations. This will show your potential employer that you're equipped to handle challenges in the sales process.
