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- Tasks: Help customers get their new cars by managing the sales process and keeping everyone updated.
- Company: Swansway is a family-run business with 20 dealerships across the UK, offering a supportive work environment.
- Benefits: Enjoy flexible working, birthday off, discounts, and a company pension scheme.
- Why this job: Join a caring team that values relationships and offers growth opportunities in a fun atmosphere.
- Qualifications: Must have a driving licence and be a great communicator with a positive attitude.
- Other info: Be part of a family-oriented culture where long service is celebrated and valued.
The predicted salary is between 24000 - 36000 £ per year.
As a Progress Chaser for Swansway you will work as part of the sales team to push sales through to completion.
Day to day, you will be ensuring vehicles are prepared ready for handover and that customers are kept updated on the collection of their new car. Organised you will build relationships with sales and service teams to ensure the best service is delivered to our customers.
In this role you will be active in the dealership and may have to move vehicles around the dealership.
- Checking the progress of the car throughout the sales process.
- Maintaining the presentation of the site\’s used car displays and showrooms.
- Arranging preparation (internal & external) of stock vehicles and ensuring handovers are ready for collection.
- Keeping customers informed of the progress on their new car collection.
- Day to day support of the Sales Executive team.
- Process driven with the ability to adapt to new sales processes
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Goal orientated
- Strong objection handling skills
- Confident telephone manner
- Ability to quickly build rapport with both customers and colleagues
- Essential: Driving licence
Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including; Audi, Volkswagen, Land Rover, Honda and many more.
We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.
But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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Progress Chaser (car sales) employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Progress Chaser (car sales)
✨Tip Number 1
Familiarise yourself with the car sales process and the specific brands Swansway represents. Understanding the nuances of each brand will help you communicate effectively with both customers and colleagues, showcasing your knowledge during any interactions.
✨Tip Number 2
Build rapport with current employees at Swansway, especially those in the sales and service teams. Networking within the company can provide you with insights into their culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Demonstrate your organisational skills by preparing a plan for how you would manage vehicle handovers and customer updates. Being able to articulate your approach to these tasks will show that you are proactive and ready to take on the role.
✨Tip Number 4
Highlight your 'can do' attitude in conversations or interviews. Share examples from your past experiences where you overcame challenges or adapted to new processes, as this aligns perfectly with the qualities Swansway values in their team members.
We think you need these skills to ace Progress Chaser (car sales)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, customer service, and teamwork. Emphasise any previous roles where you had to manage processes or build relationships, as these are key for the Progress Chaser position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Swansway that resonate with you, such as their family values and commitment to customer care. Use examples from your past experiences to demonstrate your suitability for the role.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your written communication skills. Be clear and concise, and consider including examples of how you've effectively communicated with customers or colleagues in the past.
Highlight Adaptability: The job requires a process-driven individual who can adapt to new sales processes. In your application, provide examples of how you've successfully adapted to changes in previous roles, showcasing your flexibility and problem-solving abilities.
How to prepare for a job interview at Swansway Group
✨Show Your Organisational Skills
As a Progress Chaser, you'll need to demonstrate your ability to keep things organised. Be prepared to discuss how you manage multiple tasks and ensure that everything runs smoothly, especially when it comes to vehicle preparation and customer updates.
✨Emphasise Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently, both verbally and in writing. Think of examples where you've successfully communicated with customers or colleagues to resolve issues or provide updates.
✨Demonstrate a 'Can Do' Attitude
Swansway values a positive mindset. Be ready to share instances where you've tackled challenges head-on or gone the extra mile to ensure customer satisfaction. This will show that you're aligned with their values.
✨Prepare for Objection Handling
Since the role involves dealing with customers, be prepared to discuss how you handle objections or difficult situations. Think of specific examples where you've turned a negative experience into a positive one, showcasing your problem-solving skills.
