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For Companies At a Glance
- Tasks: Manage customer interactions and ensure top-notch service in a busy automotive environment.
- Company: Leading automotive group in Preston with a focus on exceptional customer care.
- Benefits: Increased holiday entitlement and access to an Employee Assistance Programme.
- Why this job: Join a thriving team and make a difference in customer satisfaction every day.
- Qualifications: 12 months of dealership experience and strong customer service skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A prominent automotive group in Preston is seeking a dynamic Service Advisor to join their thriving team. In this role, you will manage the front-of-house experience, ensuring customer satisfaction through efficient service and effective communication.
Ideal candidates will have at least 12 months of experience in a dealership environment, along with technical vehicle knowledge and customer service skills.
This position offers several benefits, including increased holiday entitlement and access to an Employee Assistance Programme.
Service Advisor - Exceptional Customer Care & Car Benefits in Preston employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Exceptional Customer Care & Car Benefits in Preston
✨Tip Number 1
Get to know the company! Research the automotive group in Preston and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and effectively. Role-play with a friend or family member to get comfortable discussing customer service scenarios and technical vehicle knowledge.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application more efficiently.
We think you need these skills to ace Service Advisor - Exceptional Customer Care & Car Benefits in Preston
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 12 months of experience in a dealership environment. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your customer service skills and technical vehicle knowledge.
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who take the time to connect their skills and experiences directly to what we’re looking for in a Service Advisor. It shows us you’re genuinely interested!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Swansway Group
✨Know Your Stuff
Make sure you brush up on your technical vehicle knowledge before the interview. Be ready to discuss common car issues and how they can be resolved, as this will show your expertise and confidence in the role.
✨Customer Care is Key
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you went above and beyond to ensure customer satisfaction, as this will highlight your suitability for the role.
✨Practice Effective Communication
Since you'll be managing the front-of-house experience, practice clear and concise communication. Role-play with a friend or family member to get comfortable explaining complex information in an easy-to-understand way.
✨Show Enthusiasm for the Brand
Research the automotive group and express your genuine interest in their brand during the interview. Mention any specific models or services they offer that excite you, as this will demonstrate your passion and commitment to the role.
