Swansway Group in Preston seeks a Senior Service Advisor to lead the front-of-house service team and deliver outstanding customer care across aftersales. You will manage workloads, coordinate with Workshop Controller, and drive upselling opportunities while maintaining high standards of customer satisfaction.
The role requires a proven dealership background, leadership capability, and a proactive approach to improving service experiences. A driving licence and drive for success are essential.
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Senior Aftersales Leader: Customer Care & Upselling in Preston employer: Swansway Group
Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.
