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For Companies At a Glance
- Tasks: Service, repair, and inspect vehicles while collaborating with a dynamic team.
- Company: Join Swansway, a family-run business with a strong heritage and inclusive culture.
- Benefits: Enjoy a pension scheme, life assurance, increasing holidays, and discounts.
- Why this job: Make a real impact in a supportive environment that values your contributions.
- Qualifications: L3 qualification in vehicle service and repair with 3 years of experience.
- Other info: Be part of a growing family where long service is celebrated.
The predicted salary is between 30000 - 42000 £ per year.
As a Diagnostic Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair and pre-delivery inspection checks of vehicles. Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of. As part of our service to all our customers we offer a “see it now” service where we record on camera any work that needs to be completed on customers vehicles as well as vehicle health checks.
Responsibilities
- Carry out route service works as per manufacturer guidelines
- Provide additional work detail to customers and/or Service Advisors
- Provide regular work status updates
- Complete pre-delivery inspections on new and used vehicles
- Ensure all work is carried out observing safe working practices of self and others
- Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out
- Complete relevant service documentation (Job sheets, PDI's, service reports) in line with HSO, warranty and Dealership requirements
- Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed
Qualifications
- L3 qualification in vehicle service and repair
- Minimum of 3 years experience as a Vehicle Technician (franchised dealership preferred)
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Must hold a valid driving licence
Benefits
- Company pension scheme
- Life assurance (death in service benefit)
- Holidays that increase with length of service
- Long service recognition
- Cycle to work scheme
- Annual flu jab
- Discounts on products and services
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Diagnostic Technician in Preston employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Diagnostic Technician in Preston
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work related to vehicle diagnostics. This not only boosts your skills but also shows potential employers that you’re proactive and passionate about your craft.
✨Tip Number 3
Prepare for interviews by practising common questions specific to diagnostic technicians. Think about scenarios where you’ve solved problems or improved processes. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our Swansway family!
We think you need these skills to ace Diagnostic Technician in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Diagnostic Technician role. Highlight your L3 qualification and relevant experience, especially in vehicle service and repair. We want to see how your skills match what we're looking for!
Show Off Your Communication Skills: Since communication is key in this role, make sure to showcase your written and verbal skills in your application. Use clear and concise language to demonstrate your ability to provide updates and feedback effectively.
Be Specific About Your Experience: When detailing your previous roles, be specific about the types of diagnostic equipment you've used and the repairs you've completed. We love seeing concrete examples that show us you know your stuff!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our Swansway family!
How to prepare for a job interview at Swansway Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle diagnostics and repairs. Familiarise yourself with the latest diagnostic equipment and manufacturer guidelines, as this will show that you're serious about the role and can hit the ground running.
✨Show Your Team Spirit
Since teamwork is key in this role, be prepared to discuss examples of how you've successfully collaborated with others in previous jobs. Highlight your communication skills and how you’ve worked closely with service advisors or workshop controllers to ensure customer satisfaction.
✨Be Ready for Real Scenarios
Expect to be asked about specific situations you've faced in your previous roles. Think of a few examples where you had to diagnose a tricky issue or manage customer expectations. This will demonstrate your problem-solving skills and your ability to handle pressure.
✨Embrace the Family Vibe
Swansway prides itself on its family atmosphere, so let your personality shine through! Share why you’re excited about joining a company that values caring and honesty. Showing that you align with their values can make a big difference in how they perceive you.
