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For Companies At a Glance
- Tasks: Manage vehicle stock, complete sales documents, and keep customers updated on their orders.
- Company: Join Swansway, a family-run business with a strong heritage and 20 dealerships across the UK.
- Benefits: Enjoy flexible working, increasing holidays, and discounts for you and your family.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
- Why this job: Be part of a supportive team that values customer satisfaction and employee well-being.
- Qualifications: Sales administration experience, strong communication skills, and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Commercial Vehicles Fleet Administrator to join our Fleet Sales team in Crewe. Working closely with our sales team you’ll be responsible for allocating vehicle stock, completion of all supporting sales documents, allocating vehicle registrations and arranging any payments. You will keep our customers updated throughout the sales process and let them know where the order of their vehicle is up to. You will deal with any day-to-day enquiries over the phone and via email and update several bespoke computer systems.
As a Fleet Administrator, you will need a keen eye for detail and need to ensure all vehicle documents are correct and that FCA regulations are adhered to. You will work closely with Account Managers to ensure our customers receive the best possible service when it comes to vehicle handover.
- Completion of all sales related documents
- Ensuring customer satisfaction metrics are hit
- Ensuring all paperwork is fully compliant
- Dealing with enquiries
- Invoicing of vehicles
- Previous Sales Administration experience (preferably within vehicle or fleet sales)
- Excellent attention to detail
- Experience of managing your own workload
- Strong communication skills – both written and verbal
- Excellent organisation and time keeping skills
- Experience of using Kerridge (desirable)
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Fleet Administrator employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Swansway. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Swansway’s values and recent news. Show us you’re genuinely interested in being part of our family.
✨Tip Number 3
Practice your communication skills! As a Fleet Administrator, you’ll need to be clear and concise. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Fleet Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Administrator role. Highlight your previous sales administration experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, don’t shy away from showcasing examples where you've ensured compliance or accuracy in your previous roles. We love candidates who take pride in their work!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about joining Swansway and how you align with our caring, honest, and proud values. Let us know what makes you a great fit for our family!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team in Crewe!
How to prepare for a job interview at Swansway Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Fleet Administrator inside out. Familiarise yourself with vehicle stock allocation, sales documents, and FCA regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since you'll be dealing with customers and colleagues regularly, practice articulating your thoughts clearly. Prepare examples of how you've handled customer enquiries or resolved issues in the past. This will demonstrate your strong communication skills and ability to keep everyone updated throughout the sales process.
✨Attention to Detail is Key
As a Fleet Administrator, accuracy is crucial. Bring up instances where your keen eye for detail has made a difference in your previous roles. Whether it’s ensuring paperwork is compliant or managing vehicle registrations, showcasing this skill will resonate well with the interviewers.
✨Be Ready to Discuss Your Experience
Prepare to talk about your previous sales administration experience, especially if it's within vehicle or fleet sales. Highlight your organisational skills and how you've managed your workload effectively. If you have experience with Kerridge, don’t forget to mention it as it’s a desirable skill for this role!