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- Tasks: Manage vehicle stock, complete sales documents, and keep customers updated on their orders.
- Company: Join Swansway, a family-run business with a strong heritage and 20 dealerships.
- Benefits: Enjoy flexible working, increasing holidays, and discounts for you and your family.
- Why this job: Be part of a supportive team that values customer satisfaction and employee well-being.
- Qualifications: Sales administration experience, strong communication skills, and attention to detail required.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
The predicted salary is between 30000 - 40000 £ per year.
We are currently looking for a Commercial Vehicles Fleet Administrator to join our Fleet Sales team in Crewe. Working closely with our sales team you’ll be responsible for allocating vehicle stock, completion of all supporting sales documents, allocating vehicle registrations and arranging any payments. You will keep our customers updated throughout the sales process and let them know where the order of their vehicle is up to. You will deal with any day-to-day enquiries over the phone and via email and update several bespoke computer systems. As a Fleet Administrator, you will need a keen eye for detail and need to ensure all vehicle documents are correct and that FCA regulations are adhered to. You will work closely with Account Managers to ensure our customers receive the best possible service when it comes to vehicle handover.
- Completion of all sales related documents
- Ensuring customer satisfaction metrics are hit
- Ensuring all paperwork is fully compliant
- Dealing with enquiries
- Invoicing of vehicles
Previous Sales Administration experience (preferably within vehicle or fleet sales)
- Excellent attention to detail
- Experience of managing your own workload
- Strong communication skills – both written and verbal
- Excellent organisation and time keeping skills
- Experience of using Kerridge (desirable)
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Fleet Administrator in Crewe employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Administrator in Crewe
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Swansway. A friendly chat can sometimes lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Swansway’s values and recent news. Show us you’re genuinely interested in being part of our family and how you can contribute to our success.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your attention to detail and communication skills, as these are key for the Fleet Administrator role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re keen on the position. Plus, it’s a great way to reiterate your interest!
We think you need these skills to ace Fleet Administrator in Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Fleet Administrator role. Highlight your previous sales administration experience and any relevant skills that match the job description. We want to see how you fit into our family!
Show Off Your Attention to Detail: As a Fleet Administrator, attention to detail is key! In your application, give examples of how you've ensured compliance and accuracy in past roles. This will show us you're the right fit for keeping our vehicle documents in check.
Communicate Clearly: Strong communication skills are essential for this role. When writing your application, be clear and concise. Use proper grammar and structure to demonstrate your written communication abilities – we love a well-presented application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Swansway family!
How to prepare for a job interview at Swansway Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Fleet Administrator inside out. Familiarise yourself with vehicle stock allocation, sales documents, and FCA regulations. This will show that you're not just interested in the job, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be dealing with customers and the sales team, practice your verbal and written communication skills. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. This will demonstrate your ability to keep customers updated and satisfied.
✨Attention to Detail is Key
As a Fleet Administrator, accuracy is crucial. Bring examples of how you've ensured compliance in previous roles, especially regarding paperwork and documentation. Highlighting your keen eye for detail will reassure them that you can manage their vehicle documents effectively.
✨Be Organised and Manage Your Time Well
Prepare to discuss how you prioritise tasks and manage your workload. You might want to share specific tools or methods you use to stay organised, especially if you have experience with systems like Kerridge. This will show that you can handle the fast-paced environment of fleet sales.