Customer-Centric Contact Centre Advisor | Service & MOTs in Crewe

Customer-Centric Contact Centre Advisor | Service & MOTs in Crewe

Crewe Full-Time 26775 - 30000 Β£ / year (est.) No working from home possible
Swansway Group

At a Glance

  • Tasks: Be the friendly voice for customers, handling service bookings and MOTs.
  • Company: Join Swansway Motor Group, a dynamic and customer-focused team.
  • Benefits: Enjoy competitive pay, team support, and opportunities for growth.
  • Other info: Fast-paced environment with a close-knit team vibe.
  • Why this job: Make a real difference in customer experiences every day.
  • Qualifications: Great communication skills and a passion for helping others.

The predicted salary is between 26775 - 30000 Β£ per year.

Swansway Motor Group is seeking a dynamic Contact Centre Advisor to be the first point of contact for customers, supporting service bookings, MOTs and aftersales with a friendly, professional touch.

You will work in a fast-paced, customer-centric environment, collaborating with a close-knit team to deliver exceptional journeys and drive positive outcomes for customers and the business.

Customer-Centric Contact Centre Advisor | Service & MOTs in Crewe employer: Swansway Group

Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.

Swansway Group

Contact Details:

Swansway Group Recruitment Team

We think you need these skills to ace Customer-Centric Contact Centre Advisor | Service & MOTs in Crewe

Customer Service Skills
Communication Skills
Team Collaboration
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability