Blackburn Audi is seeking a motivated Body Shop Advisor to join our brand-new repair facility. You will be the main contact for customers from booking to collection, ensuring timely updates and a premium service experience.
You will handle enquiries by phone, email and walk-ins, greet customers, qualify work, and identify additional needs. You will drive high service standards and support ongoing customer satisfaction within the Swansway group.
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Body Shop Concierge & Customer Experience Advisor in Crewe employer: Swansway Group
Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.
