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- Tasks: Handle sales enquiries and build long-term customer relationships for Volkswagen TPS.
- Company: Join Swansway, a family-run business with a caring culture.
- Benefits: Enjoy flexible working, competitive pay, and perks like your birthday off!
- Why this job: Make an impact in a supportive environment while achieving your sales targets.
- Qualifications: Experience in sales or parts distribution and strong communication skills required.
- Other info: Be part of a growing team with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
As a TPS Parts Sales Executive you’ll be responsible for handling external sales enquiries and achieving allocated sales targets for Volkswagen TPS. You will develop and maintain long term relationships with customers whilst providing expert knowledge, advice and support. Your role will be to ensure that all parts orders are efficiently and accurately processed and that all stock purchase records are correctly maintained. You will also ensure that all company policies and procedures are adhered to at all times whilst professionally representing the TPS brand. You will have regular business customers that require account management and product upsell.
- Achieve personal target KPI's and revenue objectives
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Maintain own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.
- Resolve any customer concerns or complaints professionally, seeking additional support where necessary
- Record and feedback lost sales opportunities to the Sales Manager
- Maintain a professional and smart appearance at all times, and conduct business with the highest level of integrity and professionalism
- Maintain accurate customer records adhering to GDPR policies
Previous experience in a parts or distribution operation involving regular telephone contact with retail and trade customers or experience of selling in a fast paced environment is required. You should have the ability to build strong and trusting relationships, relate well to others and work as part of a team. Excellent communication skills and telephone manner, good IT skills, and demonstrates excellent attention to detail and accurate record-keeping are essential.
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
TPS Parts Sales Executive in Carlisle employer: Swansway Group
Contact Detail:
Swansway Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPS Parts Sales Executive in Carlisle
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about TPS Parts Sales roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge. Familiarise yourself with Volkswagen parts and promotions so you can impress the hiring team with your expertise and enthusiasm.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share examples of how you've maintained long-term customer relationships or resolved complaints effectively. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Swansway family!
We think you need these skills to ace TPS Parts Sales Executive in Carlisle
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about parts and customer service.
Tailor Your Experience: Make sure to highlight any previous experience in parts sales or customer service. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements and how they relate to the TPS role.
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly approach. Use a tone that reflects your personality while maintaining a level of professionalism that represents the TPS brand well.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Swansway family!
How to prepare for a job interview at Swansway Group
✨Know Your Parts Inside Out
Make sure you brush up on your knowledge of Volkswagen parts and any recent updates. Familiarise yourself with the latest catalogues and bulletins so you can confidently answer questions and provide expert advice during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built and maintained customer relationships in the past. Highlight your ability to upsell products and resolve customer concerns, as this will demonstrate your fit for the role.
✨Demonstrate Attention to Detail
Since accurate record-keeping is crucial, be ready to discuss how you ensure precision in your work. Bring up specific instances where your attention to detail made a difference, whether in processing orders or maintaining customer records.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally and smartly. This not only reflects your respect for the company but also aligns with the high standards expected at Swansway.