At a Glance
- Tasks: Administer warranty records and support the Aftersales team in processing claims.
- Company: Join a family-run business with a caring culture and strong values.
- Benefits: Enjoy increasing holidays, a pension scheme, and discounts for you and your family.
- Other info: Great career growth opportunities in a dynamic and inclusive environment.
- Why this job: Be part of a supportive team and make a real impact in a growing company.
- Qualifications: Experience in warranty administration and excellent communication skills required.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a Warranty Administrator to join our team. Reporting into the Aftersales Manager, you will be working with the Aftersales team and workshop to ensure our warranty records are correctly administered and maintained. It will be your responsibility to ensure that all warranty submissions including credits, claims, rejections and goodwill gestures are correctly administered and the correct processes have been followed. You’ll do checks on all warranty related correspondence and paperwork as well as ensuring the computerised system is kept up to date. Working closely with frontline staff, you’ll give regular support and guidance for warranty work that is carried out and you’ll be looking for ways to continually improve processes and systems. You’ll be organised and be ready to be audited at any time.
More about the role:
- Completing all warranty claims
- Providing feedback to frontline service teams
- Ensuring all work is up to date and audit ready
- Working with the Aftersales Manager on claims validity
- Reconciling of all records
More about you:
- Previous Warranty Administration experience
- Experience of working within a dealership
- Excellent attention to detail
- Experience of managing your own workload
- Strong communication skills – both written and verbal
- Excellent organisation and time keeping skills
Benefits of working for Swansway Group:
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Warranty Administrator (Part Time) in Bolton employer: Swansway Group
Swansway Group is an exceptional employer that fosters a family-oriented work culture, where employees are valued and supported in their roles. With a commitment to employee growth, benefits such as increasing holiday entitlement with service, a comprehensive pension scheme, and discounts for family and friends, we ensure our team members feel appreciated and motivated. Located in Crewe, our inclusive environment encourages collaboration and continuous improvement, making it a rewarding place to build your career as a Warranty Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Administrator (Part Time) in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about warranty roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your warranty knowledge. Familiarise yourself with common claims processes and be ready to discuss how you’ve improved systems in past roles. Show us you’re the detail-oriented candidate we need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Swansway family!
We think you need these skills to ace Warranty Administrator (Part Time) in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Warranty Administrator role. Highlight your previous warranty administration experience and any relevant skills that match the job description. We want to see how you fit into our family!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our values. Remember, we love a good story, so make it personal!
Show Off Your Attention to Detail:As a Warranty Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a well-organised application that reflects your ability to keep things audit-ready!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our Swansway family!
How to prepare for a job interview at Swansway Group
✨Know Your Warranty Basics
Before the interview, brush up on your knowledge of warranty processes and terminology. Familiarise yourself with common claims, rejections, and goodwill gestures. This will show that you understand the role and can hit the ground running.
✨Showcase Your Attention to Detail
Prepare examples from your previous experience where your attention to detail made a difference. Whether it was catching an error in paperwork or ensuring compliance with processes, these anecdotes will highlight your suitability for the role.
✨Communicate Clearly
Since strong communication skills are key, practice articulating your thoughts clearly. You might be asked to explain complex warranty issues, so being able to convey information simply and effectively will impress your interviewers.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and stay organised. Share specific strategies you use to keep track of multiple tasks, especially in a fast-paced environment like a dealership. This will reassure them that you can handle the demands of the role.
