At a Glance
- Tasks: Manage customer interactions and upsell services to boost satisfaction.
- Company: Join the Swansway Motor Group, a leader in automotive service.
- Benefits: Competitive pay, supportive team environment, and career growth opportunities.
- Other info: Fast-paced environment with a focus on teamwork and results.
- Why this job: Be the face of our service team and make a real difference for customers.
- Qualifications: 12 months dealership experience and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Swansway Motor Group is seeking a dynamic Service Advisor to join our aftersales team.
You will manage front-of-house duties, provide clear updates on repairs, and upsell services to enhance customer satisfaction.
The ideal candidate has at least 12 months of dealership experience, strong technical awareness, and a collaborative, results-driven mindset.
A valid driving licence is preferred and you’ll support the team during busy periods.
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Automotive Service Advisor: Customer Focus & Upsell Expert in Blackburn employer: Swansway Group
Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.
