Swansway Motor Group is seeking a dynamic Service Advisor to join our aftersales team in Birmingham. As the face of the front-of-house, you will deliver exceptional service, greet customers, qualify work, and handle enquiries with clarity and care.
You will manage workshop bookings, communicate repair updates, upsell where appropriate, and support colleagues in a fast-paced dealership environment. A demonstrated customer-service mindset and driving licence are essential.
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Automotive Service Advisor — Customer-Centric & Growth in Birmingham employer: Swansway Group
Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.
