Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Birmingham Full-Time 41400 - 50600 £ / year (est.) No working from home possible
Swansway Group

At a Glance

  • Tasks: Lead a high-performance service team and ensure top-notch customer service.
  • Company: Join the family-run Swansway Group, focused on growth and excellence.
  • Benefits: Enjoy a supportive environment with opportunities for personal and professional development.
  • Other info: Be part of a dynamic team committed to delivering exceptional service.
  • Why this job: Make a real impact by driving performance and leading a dedicated team.
  • Qualifications: Proven leadership skills and experience in aftersales management.

The predicted salary is between 41400 - 50600 £ per year.

Swansway Group is seeking an experienced Aftersales Manager to lead our aftersales team and drive performance across our split site workshop.

You’ll manage technicians, workshop control, parts and service advisors, ensuring customer needs are met with high service standards and timely repairs.

We value a hands-on leader with a proven, target-driven track record and strong motivational skills.

Join a family‑run, growth‑miented business with a commitment to excellence and employee development.

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Aftersales Manager: Lead a High-Performance Service Team in Birmingham employer: Swansway Group

Swansway Group is an excellent employer, offering a dynamic work environment in Crewe where customer focus and teamwork are at the heart of our operations. With benefits like increased holiday entitlement and access to the Employee Assistance Programme, we prioritise employee well-being and growth, making it a rewarding place for Parts Advisors to thrive and develop their careers.

Swansway Group

Contact Details:

Swansway Group Recruitment Team

We think you need these skills to ace Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Leadership Skills
Performance Management
Customer Service Excellence
Team Management
Motivational Skills
Workshop Control
Target-Driven Approach