At a Glance
- Tasks: Service, repair, and diagnose vehicles while mentoring the technician team.
- Company: Join a family-oriented company that values inclusivity and teamwork.
- Benefits: Enjoy flexible working, birthday off, and discounts for family and friends.
- Other info: Be part of a supportive team with a strong focus on health and safety.
- Why this job: Make a real impact in a dynamic environment with excellent career growth.
- Qualifications: L3 qualification in vehicle service and repair; previous experience required.
The predicted salary is between 31500 - 38500 £ per year.
As a Master Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair, diagnose andinspection checks of vehicles.
If you have an MOT licence you may be required to carry out MOTs.
Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of.
As part of our service to all our customers we offer a ‘see it now’ service where we record on camera any work that needs to be completed on customers vehicles as well as vehicle health checks.
- Provide advice, support and guidence to Technician team
- Diagnose complex vehicle jobs and recommend repair
- Provide additional work detail to customers and/or Service Advisors
- Provide regular work status updates
- Work to health and safety guidelines at all times
- Ensure all work is carried out observing safe working practices of self and others
- Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out
- Complete relevant service documentation (Job sheets, PDI's, service reports) in line with HSO, warranty and Dealership requirements
- Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed
- Work closely with Warranty support to provide accurate job write ups/warranty claims
- L3 qualification in vehicle service and repair
- Previous experience as a Senior Technician or Diagnostic Technician from a franchised dealership
- Ability to coach and work with the wider team
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Must hold a valid driving licence
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
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Master Technician in Oldham employer: Swansway Group
At Swansway, we pride ourselves on being an excellent employer, offering a supportive and inclusive family atmosphere where every team member is valued. With benefits like increasing holiday entitlement, your birthday off, and a comprehensive employee assistance programme, we ensure our Master Technicians have the resources they need for both personal and professional growth. Located in a vibrant community, we foster a culture of collaboration and continuous learning, making it a rewarding place to advance your career in the automotive industry.
