At a Glance
- Tasks: Service, repair, and diagnose vehicles while providing expert advice to the team.
- Company: Join a leading Volkswagen Commercial Vehicles dealership in Liverpool.
- Benefits: Enjoy increasing holidays, your birthday off, and a fantastic pension scheme.
- Other info: Flexible working patterns and discounts for family and friends.
- Why this job: Be part of a dynamic team and make a real difference in vehicle care.
- Qualifications: L3 qualification in vehicle service and repair with previous technician experience.
The predicted salary is between 31500 - 38500 £ per year.
Responsibilities
As a Master Technician reporting into the Aftersales Manager your main responsibilities will be the ongoing service, repair, diagnose and inspection checks of vehicles.
If you have an MOT licence you may be required to carry out MOTs.
Working closely with the Workshop Controller you will work through your allocated jobs and feedback to the front of house Service Advisor team with any additional works or escalation the customer needs to be made aware of.
As part of our service to all our customers we offer a ‘see it now’ service where we record on camera any work that needs to be completed on customers vehicles as well as vehicle health checks.
- Provide advice, support and guidance to Technician team
- Diagnose complex vehicle jobs and recommend repair
- Provide additional work detail to customers and/or Service Advisors
- Provide regular work status updates
- Work to health and safety guidelines at all times
- Ensure all work is carried out observing safe working practices of self and others
- Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out
- Complete relevant service documentation (Job sheets, PDI's, service reports) in line with HSO, warranty and Dealership requirements
- Accurately complete job cards and DISS reports, including any written descriptions of faults found or repairs completed
- Work closely with Warranty support to provide accurate job write ups/warranty claims
Qualifications
- L3 qualification in vehicle service and repair
- Previous experience as a Senior Technician or Diagnostic Technician from a franchised dealership
- Ability to coach and work with the wider team
- Team player
- Excellent communicator both written and verbal
- ‘Can do’ attitude
- Must hold a valid driving licence
Benefits
- Holidays that increase with length of service
- Your Birthday off
- Company Pension Scheme
- Death in Service Benefit
- Long service recognition
- Annual flu jab
- Discounts on products and services that extend to your family and friends
- Cycle to work scheme
- Employee recruitment referral payments
- Employee assistance programme and counselling service
- Occupational health services
- Flexible working patterns
- Car Benefit Scheme for employee or family
- #J-18808-Ljbffr
Master Technician - Liverpool VWCV employer: Swansway Group
Swansway Motor Group is an excellent employer for those looking to kickstart their career in the automotive industry. With a strong family-run ethos, you will benefit from extensive training, a supportive team environment, and clear pathways for progression, all while gaining hands-on experience in vehicle repair and maintenance. This role not only offers valuable skills but also fosters a culture of growth and collaboration, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Master Technician - Liverpool VWCV
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Master Technician - Liverpool VWCV
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Swansway Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Swansway Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Swansway Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Swansway Group.
