Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Birmingham Full-Time 41400 - 50600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a high-performance service team and ensure top-notch customer service.
  • Company: Join a family-run business focused on growth and excellence.
  • Benefits: Opportunities for personal development and a supportive work environment.
  • Other info: Dynamic role with potential for career advancement.
  • Why this job: Make a real difference in customer satisfaction and team performance.
  • Qualifications: Proven leadership skills and experience in aftersales management.

The predicted salary is between 41400 - 50600 £ per year.

Swansway Group is seeking an experienced Aftersales Manager to lead our aftersales team and drive performance across our split site workshop.

You’ll manage technicians, workshop control, parts and service advisors, ensuring customer needs are met with high service standards and timely repairs.

We value a hands-on leader with a proven, target-driven track record and strong motivational skills.

Join a family‑run, growth‑miented business with a commitment to excellence and employee development.

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Aftersales Manager: Lead a High-Performance Service Team in Birmingham employer: Swansway Group

Swansway Motor Group is an excellent employer for those looking to kickstart their career in the automotive industry. With a strong family-run ethos, you will benefit from extensive training, a supportive team environment, and clear pathways for progression, all while gaining hands-on experience in vehicle repair and maintenance. This role not only offers valuable skills but also fosters a culture of growth and collaboration, making it a truly rewarding place to work.

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Contact Details:

Swansway Group Recruitment Team

We think you need these skills to ace Aftersales Manager: Lead a High-Performance Service Team in Birmingham

Leadership Skills
Performance Management
Customer Service Excellence
Team Management
Motivational Skills
Workshop Control
Target-Driven Approach