At a Glance
- Tasks: Ensure smooth vehicle handovers and keep customers updated on their new car progress.
- Company: Join the Swansway family, a growing network of 20 dealerships across the UK.
- Benefits: Enjoy increasing holidays, your birthday off, and discounts for family and friends.
- Other info: Flexible working patterns and great career growth opportunities await you!
- Why this job: Be part of a supportive team that values relationships and customer satisfaction.
- Qualifications: Must have a driving licence and excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
The Opportunity
As a Progress Chaser for Swansway you will work as part of the sales team to push sales through to completion. Day to day, you will be ensuring vehicles are prepared ready for handover and that customers are kept updated on the collection of their new car. Organised you will build relationships with sales and service teams to ensure the best service is delivered to our customers. In this role you will be active in the dealership and may have to move vehicles around the dealership.
More about the role:
- Checking the progress of the car throughout the sales process.
- Maintaining the presentation of the site's used car displays and showrooms.
- Arranging preparation (internal & external) of stock vehicles and ensuring handovers are ready for collection.
- Keeping customers informed of the progress on their new car collection.
- Day to day support of the Sales Executive team.
More about you:
- Process driven with the ability to adapt to new sales processes.
- Team player.
- Excellent communicator both written and verbal.
- Can do attitude.
- Goal orientated.
- Strong objection handling skills.
- Confident telephone manner.
- Ability to quickly build rapport with both customers and colleagues.
Essential:
- Driving licence.
Benefits of working for Swansway Group:
- Holidays that increase with length of service.
- Your Birthday off.
- Company Pension Scheme.
- Death in Service Benefit.
- Long service recognition.
- Annual flu jab.
- Discounts on products and services that extend to your family and friends.
- Cycle to work scheme.
- Employee recruitment referral payments.
- Employee assistance programme and counselling service.
- Occupational health services.
- Flexible working patterns.
- Car Benefit Scheme for employee or family.
When you join Swansway, you're joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!
Progress Chaser in Stoke-on-Trent employer: Swansway Garages
Swansway is an exceptional employer that fosters a family-oriented work culture, where employees are valued and supported in their growth. With benefits such as increasing holiday entitlement, a company pension scheme, and flexible working patterns, we prioritise the well-being of our team members. Our commitment to long-term employee satisfaction is evident through our recognition programmes and the genuine care we extend to both our staff and customers, making it a rewarding place to build your career as a Progress Chaser.
StudySmarter Expert Advice🤫
We think this is how you could land Progress Chaser in Stoke-on-Trent
✨Tip Number 1
Get to know the company culture! Before your interview, check out Swansway's values and how they operate. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Progress Chaser, you'll need to keep customers updated and build rapport quickly. Try role-playing with a friend or family member to get comfortable with those conversations.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you've successfully managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced environment at Swansway.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Swansway family!
We think you need these skills to ace Progress Chaser in Stoke-on-Trent
Some tips for your application 🫡
Show Your Organised Side:As a Progress Chaser, being organised is key! Make sure your application reflects your ability to manage tasks and keep things on track. Use examples from your past experiences to show how you’ve kept things running smoothly.
Communicate Clearly:Since you'll be keeping customers updated, it’s important to showcase your communication skills in your application. Write clearly and concisely, and don’t forget to highlight any experience you have in customer service or sales!
Highlight Teamwork:We love team players at StudySmarter! In your application, mention times when you've worked well with others, especially in a sales environment. This will show us that you can build relationships with both customers and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family!
How to prepare for a job interview at Swansway Garages
✨Know the Company Inside Out
Before your interview, take some time to research Swansway and its values. Understand their family heritage and how they operate across their dealerships. This will not only show your genuine interest but also help you align your answers with their core values during the interview.
✨Showcase Your Organisational Skills
As a Progress Chaser, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured smooth operations, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly. Be ready to discuss how you've effectively communicated with customers and colleagues in previous roles. Use specific examples to illustrate your ability to build rapport and handle objections.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think of situations where you had to adapt to new processes or overcome challenges in a sales environment. Practising these scenarios will help you respond confidently and demonstrate your 'can-do' attitude.
