Receptionist

Swanshurst is a large, outstanding school for girls aged 11-19 years. We offer excellent support and CPD for staff at all stages of their career. Ofsted (May 2024) described our school as "an exceptional place for pupils to learn" and the curriculum as "exemplary". The school is part of the West Midlands Academy Trust (WMAT), opened in January 2025, and is one of its founding members. The school is committed to safeguarding and promoting the welfare of children and young people.

Responsibilities

• Support the administration team as a professional, effective and efficient receptionist, working under the direct supervision of the HR Manager.
• Provide excellent reception support: deal with visitors, pupils and staff and contribute to day-to-day general administration tasks.
• Demonstrate excellent IT skills, be well organised, a team player, and able to work well under pressure in a fast-paced school environment.
• Communicate effectively in oral and written form with staff, students, parents and external agencies in a supportive and professional manner.
• Have experience with Microsoft Office, be able to multi-task, stay calm and professional, and have previously worked in an academic environment; use of SIMs is desirable.

Qualifications

• Excellent IT skills and strong organisational ability; ability to work under pressure in a school setting.
• Strong oral and written communication skills; ability to interact professionally with staff, students, parents and external agencies.
• Experience with Microsoft Office; ability to multi-task; experience in an academic environment and familiarity with SIMs are desirable.

Why Join Us

• Be part of a school committed to excellence and innovation.
• Work in a supportive and inclusive environment that values diversity and equality.
• Opportunity for professional development and career progression.
• Join a newly formed Multi Academy Trust – West Midlands Academy Trust (WMAT).

Safeguarding and Recruitment

WMAT is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. The post is exempt from the Rehabilitation of Offenders Act 1974 and related amendments; certain spent convictions and cautions are protected and do not need to be disclosed. The successful applicant will be subject to pre-employment checks including enhanced DBS, Prohibition Check, qualifications (where applicable), medical fitness, identity and right to work. The post is covered by Part 7 of the Immigration Act (2016), and the ability to speak fluent English is an essential requirement. To comply with Keeping Children Safe in Education, references will be sought and scrutinised prior to interviews. Shortlisted candidates may have an online due diligence check.