At a Glance
- Tasks: Assist in daily operations at Swansea Bay Sports Park and Bay Campus facilities.
- Company: Swansea University, a vibrant research-led institution with a diverse community.
- Benefits: Competitive salary, excellent work-life balance, and opportunities for career growth.
- Why this job: Join a dynamic team and support athletes and the community in a multi-sport environment.
- Qualifications: No prior experience needed; enthusiasm for sports and customer service is key.
- Other info: Inclusive workplace welcoming diverse applications; Welsh language skills are a plus.
The predicted salary is between 18635 - 18635 £ per year.
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
Swansea University aspires to create a sector leading multi-sport environment through its Swansea Bay Sports Park and Bay Campus facilities, delivering to high performance and elite athletes, staff and students of the University, and the local and national community. Reporting to the Duty Management & Senior Sports Assistant teams, the successful applicants will be responsible for delivering day to day operations at the Sports Centre & Pavilion facilities at SBSP, and the Gym, Sports Hall & MUGAs at Bay Campus, ensuring that the highest standards of customer care, health and safety, facility presentation and service delivery are achieved. Please visit swanseabaysportspark.wales for more about the facilities.
This Sports Assistant role is an excellent opportunity for those looking for a career in a sport centre or gym environment, whether new to the industry or to those with previous experience. The duties are carried out between our two facilities at Sketty Lane and Bay Campus. The role offers the chance to work with members from both participation to performance levels, from both community and student backgrounds. Please refer to the job description for further detail.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 – A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Additional Information
Applications for this role will take the format of a CV submission and cover letter.
A satisfactory DBS certificate must be provided before a start date can be confirmed.
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Zero Hour Sports Assistant employer: Swansea University
Contact Detail:
Swansea University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Zero Hour Sports Assistant
✨Tip Number 1
Get to know the Swansea Bay Sports Park and Bay Campus facilities inside out. Familiarise yourself with their services and offerings so you can chat confidently about them during interviews. This shows your genuine interest and helps you stand out!
✨Tip Number 2
Network like a pro! Reach out to current employees or alumni from Swansea University on LinkedIn. Ask them about their experiences and any tips they might have for landing the Zero Hour Sports Assistant role. You never know who might give you a leg up!
✨Tip Number 3
Prepare for common interview questions related to customer care and health and safety. Think of examples from your past experiences that demonstrate your skills in these areas. Practice makes perfect, so get a friend to help you out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Swansea University community. Good luck!
We think you need these skills to ace Zero Hour Sports Assistant
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights relevant experience in sports or customer service. We want to see how your skills align with the role of a Sports Assistant, so don’t hold back on showcasing your passion for sports and teamwork!
Write a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about working at Swansea University and how you can contribute to creating a top-notch multi-sport environment. Keep it personal and engaging!
Showcase Your Customer Care Skills: Since this role involves delivering high standards of customer care, make sure to mention any previous experience where you’ve gone above and beyond for customers. We love seeing examples of how you’ve made a positive impact!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our community at Swansea University!
How to prepare for a job interview at Swansea University
✨Know Your Stuff
Familiarise yourself with Swansea University and its sports facilities. Understand their mission to create a leading multi-sport environment and be ready to discuss how you can contribute to that vision.
✨Show Your Passion for Sports
Be prepared to share your enthusiasm for sports and fitness. Whether you’re new to the industry or have experience, demonstrate your commitment to promoting health and well-being in the community.
✨Customer Care is Key
Since the role involves delivering high standards of customer care, think of examples from your past experiences where you provided excellent service. Highlight your ability to engage with diverse groups, from students to elite athletes.
✨Brush Up on Basic Welsh
As a bilingual institution, having a basic understanding of Welsh will be beneficial. Practice a few key phrases and greetings to show your willingness to embrace the local culture and connect with the community.