At a Glance
- Tasks: Lead quality assurance and user experience for digital solutions at Swansea University.
- Company: Swansea University, a mission-driven institution focused on inclusivity and innovation.
- Benefits: Permanent role with opportunities for professional development and a supportive work environment.
- Other info: Join a diverse team committed to equality and continuous improvement.
- Why this job: Make a real impact on digital services that support students and staff.
- Qualifications: Experience in quality assurance and user experience leadership.
The predicted salary is between 50000 - 65000 £ per year.
This is a Permanent role working full‑time. Swansea University is seeking an experienced and motivated Quality Assurance and User Experience Lead to provide strategic leadership for quality, testing and user‑centred design across our Digital Solutions function. As the University’s authority on quality and user experience, you will set and maintain standards that ensure digital services are well designed, accessible, robustly tested and released in a controlled and reliable way.
You will lead a team of quality assurance and UX professionals, developing a clear quality framework that supports agile delivery across a diverse portfolio of enterprise systems and platforms. Working closely with business partners, project managers and technical teams, you will help shape solutions that genuinely meet user needs and deliver value to the University community. This includes balancing demand across business‑as‑usual change, major projects and future pipeline activity, while ensuring consistent application of quality, accessibility and user experience principles.
The role combines strategic leadership with hands‑on influence. You will establish and continuously improve quality and UX practices, support effective backlog prioritisation, and ensure delivery teams work in line with agreed agile and release management processes. You will also play a key role in developing a strong UX community of practice across the organisation, promoting shared standards and professional development.
This is an excellent opportunity to shape how quality and user experience are embedded within a complex, mission‑driven organisation, and to make a tangible impact on the digital services that support students, staff and partners across Swansea University.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. As an inclusive and welcoming workplace, we value people for their skills regardless of their background.
Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course. The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities.
Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Quality Assurance & User Experience Lead in Swansea employer: Swansea University
Swansea University is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. With its stunning waterfront campus and commitment to research-led education, the university provides enriching career opportunities in a collaborative environment, making it an ideal place for those passionate about ecology and making a positive impact on the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance & User Experience Lead in Swansea
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Swansea University for a Quality Assurance & User Experience Lead, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Swansea University before they go live!
We think you need these skills to ace Quality Assurance & User Experience Lead in Swansea
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Quality Assurance & User Experience Lead at Swansea University, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Swansea University does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Swansea University. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Swansea University.
How to prepare for a job interview at Swansea University
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Swansea University, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Swansea University might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Swansea University!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Swansea University is looking for.
