Swansea University is looking for a 1st Line IT Service Desk Analyst to join its Digital Services team. In this role, you will provide high-quality IT support to students and staff across both campuses, ensuring excellence in customer service.
The ideal candidate will have a passion for customer service and some IT experience, with strong organizational skills and problem-solving abilities. You will engage in incident management and contribute to continuous service improvement.
A salary range of £25,107 to £26,093 per annum is offered for this position.
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