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For Companies At a Glance
- Tasks: Support student finances by monitoring and reporting tuition fee data.
- Company: Swansea University, a vibrant research-led institution with a stunning waterfront campus.
- Benefits: Enjoy a balanced work-life, competitive salary, and professional development opportunities.
- Why this job: Make a difference in students' lives while gaining valuable administrative experience.
- Qualifications: Self-motivated, organised, with excellent IT skills and communication abilities.
- Other info: Join a diverse community committed to equality and inclusion.
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
This is a full-time, fixed-term position until 30 June 2026
The primary aim of the Student Finance Assistant will be to undertake a range of essential activities within the Student Records Office to ensure the University’s compliance with Student Finance policy and service level agreements, duties and responsibilities. The main purpose of the role is to support the University’s student finances through the monitoring, tracking and reporting of sponsor and tuition fee data and to report changes to student circumstances to the Student Loans Company (SLC) through the HEP portal where appropriate. Reporting to the Student Finance Officer the post-holder will also work closely with Faculty staff across the University and colleagues in other Professional Services departments and expected to provide administration services and specialist advice and support to students and staff as necessary.
Applicants must be self-motivated, proactive and organised, with excellent IT skills and demonstrate the ability to work independently and communicate with a wide range of people and be able to respect a high level of confidentiality.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 – A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Additional Information
Applications for this role will take the format of a CV submission and cover letter.
Current students are not eligible to apply due to GDPR compliance and a conflict of interest.
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Student Finance Assistant employer: Swansea University
Contact Detail:
Swansea University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Finance Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Swansea University on LinkedIn. A friendly chat can give us insider info about the role and help you stand out.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent news. We want to see that you're genuinely interested in being part of our community and contributing to our mission.
✨Tip Number 3
Practice common interview questions, especially those related to finance and student support. We love candidates who can demonstrate their knowledge and skills confidently!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Student Finance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Student Finance Assistant role. Highlight relevant experience and skills that match the job description, like your IT skills and ability to work independently.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your understanding of student finance policies!
Showcase Your Communication Skills: Since you'll be working with a diverse range of people, it's important to demonstrate your communication skills in both your CV and cover letter. Give examples of how you've effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Swansea University
✨Know Your Stuff
Make sure you understand the role of a Student Finance Assistant and the key responsibilities involved. Familiarise yourself with student finance policies, the Student Loans Company processes, and how to handle tuition fee data. This will show your genuine interest and preparedness.
✨Show Off Your IT Skills
Since excellent IT skills are crucial for this role, be ready to discuss your experience with relevant software and tools. If you have examples of how you've used technology to improve processes or solve problems, share those during the interview.
✨Communicate Clearly
You'll need to interact with a diverse range of people, so practice articulating your thoughts clearly and confidently. Think about how you can demonstrate your ability to communicate effectively, especially in a busy environment like a university.
✨Embrace Inclusivity
Swansea University values diversity, so be prepared to discuss how you can contribute to an inclusive workplace. Reflect on your experiences working with diverse groups and how you respect confidentiality, as this is vital in handling sensitive student information.