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For Companies At a Glance
- Tasks: Support student life and academic services in a dynamic university environment.
- Company: Swansea University, a vibrant research-led institution with a stunning waterfront campus.
- Benefits: Enjoy a great work-life balance, competitive salary, and professional development opportunities.
- Why this job: Join a diverse team and make a real impact on students' experiences.
- Qualifications: Strong teamwork skills and a positive attitude are essential.
- Other info: Be part of an inclusive workplace that values diversity and promotes equality.
The predicted salary is between 28800 - 48000 £ per year.
About The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
The College, Swansea University is a Joint Venture partnership between Swansea University and Navitas plc, a highly successful, decade-long partnership, founded originally as International College Wales, Swansea (ICWS). The College, Swansea University was launched in 2018 and, with the completion of a brand new academic building (October 2018) and dedicated student accommodation (January 2019), this marks a new phase in this relationship. The Academic and Student Experience Officer is a critical member of the College team in the administration of the key aspects of the student life cycle. The successful candidate will work across all functions of the team, covering both Academic and Student services. The role is multi-faceted and will require someone who is willing to learn and is happy working in a fast-paced environment. Teamwork will be an essential requirement of the role, as will a high level of customer service and a can-do attitude. The role requires a high energy, self-starter who can use their initiative and be an active and productive member of a cross functional team.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 - A little. The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Additional Information
A covering letter demonstrating your suitability for the role, along with your CV should be sent to Liz Stratton, Director of Academic & Student Experience, The College, Swansea University. Please do not complete the University online application form. Applicants must be able to demonstrate that they are eligible to work in the UK on an ongoing basis. This is not a role that we are able to sponsor. We reserve the right to close this vacancy early if we receive sufficient applications.
Academic and Student Experience Officer in London employer: Swansea University
Contact Detail:
Swansea University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academic and Student Experience Officer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Swansea University or similar institutions on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's values and recent projects. Show us that you're not just another candidate, but someone who genuinely cares about contributing to our community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to teamwork and customer service. We want to see your can-do attitude shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Academic and Student Experience Officer in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the role of Academic and Student Experience Officer. We want to see your personality, so don’t be afraid to let it show!
Tailor Your CV: Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to this position. We’re looking for specific examples that demonstrate your ability to thrive in a fast-paced environment.
Showcase Your Teamwork Skills: Since teamwork is key for this role, make sure to include examples of how you’ve successfully collaborated with others in previous positions. We love seeing candidates who can work well in a cross-functional team!
Apply Through Our Website: Remember, we encourage you to apply through our website rather than the University’s online application form. This helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Swansea University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Academic and Student Experience Officer. Familiarise yourself with the student life cycle and how it relates to both academic and student services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Teamwork Skills
Since teamwork is essential for this position, prepare examples from your past experiences where you've successfully collaborated with others. Highlight your ability to work in a fast-paced environment and how you contribute positively to a team dynamic. This will demonstrate that you can be an active and productive member of their cross-functional team.
✨Emphasise Customer Service Excellence
The role requires a high level of customer service, so think about times when you've gone above and beyond for customers or students. Be ready to discuss how you handle difficult situations and ensure a positive experience for everyone involved. This will show that you have the right attitude for the job.
✨Be Open About Your Learning Mindset
As the role requires someone willing to learn, express your enthusiasm for personal and professional development. Share specific examples of how you've embraced new challenges in the past and what you've learned from them. This will convey that you're a self-starter who is eager to grow within the university's supportive environment.
