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For Companies At a Glance
- Tasks: Assist with admissions processes and provide expert advice to prospective students.
- Company: Join Swansea University, a vibrant research-led institution since 1920, known for its stunning waterfront campus.
- Benefits: Enjoy a great work-life balance, diverse community, and enriching career opportunities.
- Why this job: Be part of a supportive team that values equality and diversity while making a real impact on students' lives.
- Qualifications: Enthusiasm and proactivity are key; basic Welsh language skills are a plus.
- Other info: Applications welcome in Welsh; training available to improve language skills.
The predicted salary is between 28800 - 43200 £ per year.
About The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
This is a fixed term position until September 2025 created to cover a short term business need. We are seeking to appoint an enthusiastic and proactive person to the Faculty's Admissions team to help deliver an excellent and customer-focused admissions service for the University's prospective students. The post holder will be responsible for supporting the admissions and selection process for clinical courses within the Faculty portfolio, in line with Admissions policy and best practice. The role involves giving expert advice on all admissions related enquiries, processing applications, engaging with prospective students, and working with colleagues from across the faculty to ensure that all processes are followed to keep partner health boards and funding agencies informed on student numbers, as well as supporting the admissions and selection process.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course. The University is a proud bilingual institution, our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with the language as an additional workplace skill and as a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
Additional Information
Applications for this role will take the format of a CV submission and cover letter.
Admissions Assistant employer: Swansea University
Contact Detail:
Swansea University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Assistant
✨Tip Number 1
Familiarise yourself with Swansea University's values and mission. Understanding their commitment to equality, diversity, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Brush up on your Welsh language skills, even if it's just the basics. Being able to greet in Welsh or use simple phrases can demonstrate your willingness to engage with the local culture and community, which is highly valued by the university.
✨Tip Number 3
Network with current or former admissions staff at Swansea University. They can provide insights into the role and the admissions process, helping you understand what qualities and skills are most important for success in this position.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since the role involves engaging with prospective students, being able to share specific examples of how you've provided excellent service in previous roles will set you apart from other candidates.
We think you need these skills to ace Admissions Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Admissions Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the university. Mention specific examples of your experience in admissions or customer service, and explain why you are a good fit for the team.
Highlight Relevant Experience: In your CV, emphasise any previous roles or experiences that relate to admissions processes, customer service, or working in educational settings. Use bullet points to make your achievements clear and concise.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Swansea University
✨Research the University
Before your interview, take some time to learn about Swansea University, its values, and its commitment to equality and diversity. This will help you align your answers with the university's mission and demonstrate your genuine interest in the role.
✨Prepare for Customer-Focused Questions
As an Admissions Assistant, you'll be providing a customer-focused service. Be ready to discuss your previous experiences in customer service, how you handle inquiries, and any strategies you use to ensure a positive experience for prospective students.
✨Familiarise Yourself with Admissions Processes
Understanding the admissions and selection processes for clinical courses is crucial. Brush up on relevant policies and best practices so you can confidently discuss how you would support these processes during the interview.
✨Showcase Your Welsh Language Skills
Since the role requires basic Welsh language skills, be prepared to demonstrate your ability to use simple phrases. Practising common greetings and expressions will show your willingness to engage with the bilingual environment at the university.
