At a Glance
- Tasks: Ensure safety and security on campus through patrols, incident management, and customer service.
- Company: Swansea University, a vibrant and multicultural research-led institution.
- Benefits: Competitive salary, pension scheme, and opportunities for professional development.
- Other info: Join a supportive team with excellent career growth and a commitment to diversity.
- Why this job: Make a real difference in the lives of students and staff while enjoying a dynamic work environment.
- Qualifications: Strong communication skills, computer literacy, and a full valid driving licence required.
The predicted salary is between 34507 - 34507 £ per year.
Join to apply for the Security and Campus Response Officer role at Swansea University / Prifysgol Abertawe
About The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
The role of a Swansea University Security and Campus Response Officer is to act in accordance with Swansea University\'s Security Services Security and Campus Response Policy and Procedures to ensure the delivery of an outstanding customer focused 24-hour service relating to the safety and security of people, buildings, property and the University environment.
Swansea University is a complex, multicultural and vibrant environment requiring an in-depth understanding of multiple systems and processes. This is a physically demanding role and as a Security and Campus Response Officer your duties will include campus patrols, incident management, event management, traffic & parking management, proactive crime prevention, crime and disorder reduction, conflict resolution, first responder duties to incidents, including medical emergencies and mental health first aid, initial investigation and reporting of incidents, preservation of evidence and monitoring CCTV.
The post holder will be part of a team that is responsible for maintaining a safe environment for students, staff and visitors, to deliver an outstanding customer experience and present a positive image of the University to outside organisations and their representatives.
This position will be based at the Singleton and Bay Campus and other university sites or temporary requirements for security services as dictated by operational requirements.
You will be required to work a 12-hour shift system averaging 42 hours per week and you will be required to work overtime for events or to cover staff absences or attend training events. As part of the Estates and Campus Services Department, the post holder will have a flexible approach to their work supporting all the services.
Salary and Benefits
Salary: £34507 per annum (pro-rata if part time). This includes a basic salary of £22,277, contracted overtime of £6661 and shift allowance of £5569, and NEST Pension benefits (National Employment Savings Trust) for newly employed staff.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 - A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
Additional Information
Candidates must possess excellent communication skills, verbal, written, and interpersonal. A University Security and Campus Response Officer must be able to deal with issues sensitively and calmly. You will also be required to be computer literate (training will be provided) in order to complete reports to good evidential standards on the Security reporting systems. There is a need for discretion and confidentiality, as well as a need to be able to establish effective working relationships with colleagues. A full valid driving licence is essential. Successful candidates are expected to attain relevant SIA licenses within an agreed timeframe and undergo continuous professional development.
A satisfactory DBS certificate must be provided before a start date can be confirmed
Security and Campus Response Officer in Swansea employer: Swansea University / Prifysgol Abertawe
Swansea University is an exceptional employer, offering a vibrant and multicultural work environment that prioritises employee well-being and professional growth. With competitive salaries, comprehensive benefits, and a commitment to equality and diversity, staff can enjoy a fulfilling career while maintaining a healthy work-life balance amidst the stunning backdrop of our waterfront campuses.
Contact Details:
Swansea University / Prifysgol Abertawe Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security and Campus Response Officer in Swansea
✨Join Security Community Events
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✨Directly Apply to Swansea University / Prifysgol Abertawe
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We think you need these skills to ace Security and Campus Response Officer in Swansea
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Swansea University / Prifysgol Abertawe. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Swansea University / Prifysgol Abertawe.
How to prepare for a job interview at Swansea University / Prifysgol Abertawe
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Swansea University / Prifysgol Abertawe.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Swansea University / Prifysgol Abertawe.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Swansea University / Prifysgol Abertawe.