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- Tasks: Ensure safety and security on campus through patrols, incident management, and customer service.
- Company: Swansea University, a vibrant and multicultural research-led institution.
- Benefits: Competitive salary, pension scheme, and opportunities for professional development.
- Why this job: Make a real difference in the lives of students and staff while enjoying a dynamic work environment.
- Qualifications: Strong communication skills, computer literacy, and a full valid driving licence required.
- Other info: Join a supportive team with excellent career growth and a commitment to diversity.
The predicted salary is between 34507 - 34507 £ per year.
Join to apply for the Security and Campus Response Officer role at Swansea University / Prifysgol Abertawe
About The University
Swansea University is a research-led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life.
Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our reward and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work-life balance.
About The Role
The role of a Swansea University Security and Campus Response Officer is to act in accordance with Swansea University\’s Security Services Security and Campus Response Policy and Procedures to ensure the delivery of an outstanding customer focused 24-hour service relating to the safety and security of people, buildings, property and the University environment.
Swansea University is a complex, multicultural and vibrant environment requiring an in-depth understanding of multiple systems and processes. This is a physically demanding role and as a Security and Campus Response Officer your duties will include campus patrols, incident management, event management, traffic & parking management, proactive crime prevention, crime and disorder reduction, conflict resolution, first responder duties to incidents, including medical emergencies and mental health first aid, initial investigation and reporting of incidents, preservation of evidence and monitoring CCTV.
The post holder will be part of a team that is responsible for maintaining a safe environment for students, staff and visitors, to deliver an outstanding customer experience and present a positive image of the University to outside organisations and their representatives.
This position will be based at the Singleton and Bay Campus and other university sites or temporary requirements for security services as dictated by operational requirements.
You will be required to work a 12-hour shift system averaging 42 hours per week and you will be required to work overtime for events or to cover staff absences or attend training events. As part of the Estates and Campus Services Department, the post holder will have a flexible approach to their work supporting all the services.
Salary and Benefits
Salary: £34507 per annum (pro-rata if part time). This includes a basic salary of £22,277, contracted overtime of £6661 and shift allowance of £5569, and NEST Pension benefits (National Employment Savings Trust) for newly employed staff.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation.
As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 – A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course.
Additional Information
Candidates must possess excellent communication skills, verbal, written, and interpersonal. A University Security and Campus Response Officer must be able to deal with issues sensitively and calmly. You will also be required to be computer literate (training will be provided) in order to complete reports to good evidential standards on the Security reporting systems. There is a need for discretion and confidentiality, as well as a need to be able to establish effective working relationships with colleagues. A full valid driving licence is essential. Successful candidates are expected to attain relevant SIA licenses within an agreed timeframe and undergo continuous professional development.
A satisfactory DBS certificate must be provided before a start date can be confirmed
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Security and Campus Response Officer employer: Swansea University / Prifysgol Abertawe
Contact Detail:
Swansea University / Prifysgol Abertawe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security and Campus Response Officer
✨Tip Number 1
Get to know the university's culture and values. When you’re preparing for your interview, think about how your experiences align with Swansea University's commitment to safety and community. This will help you stand out as a candidate who truly understands what they’re all about.
✨Tip Number 2
Practice your communication skills! As a Security and Campus Response Officer, you'll need to handle various situations calmly and effectively. Role-play potential scenarios with friends or family to boost your confidence and ensure you're ready to showcase your interpersonal skills during the interview.
✨Tip Number 3
Don’t forget to highlight your problem-solving abilities. Think of specific examples where you've successfully managed conflicts or emergencies in the past. This will show the interviewers that you can handle the demands of the role and contribute positively to the campus environment.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Swansea University community. So, get your application in and let’s make this happen!
We think you need these skills to ace Security and Campus Response Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Security and Campus Response Officer. We want to see how you can contribute to our vibrant community at Swansea University!
Showcase Your Communication Skills: Since excellent communication is key for this role, be sure to demonstrate your verbal and written skills in your application. Use clear and concise language to convey your points effectively – it’s all about making a great first impression!
Highlight Relevant Experience: If you've got experience in security, customer service, or any related fields, make it shine! We love seeing how your background can help us maintain a safe and welcoming environment for everyone at the university.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets to us directly and is considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Swansea University / Prifysgol Abertawe
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security and Campus Response Officer. Familiarise yourself with Swansea University's policies and procedures, especially those related to safety and security. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, be prepared to demonstrate your ability to handle sensitive situations calmly and effectively. Think of examples from your past experiences where you've successfully resolved conflicts or communicated important information clearly. This will highlight your interpersonal skills and suitability for the job.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview that assess your problem-solving abilities and decision-making skills. Practice responding to potential situations you might face as a Security and Campus Response Officer, such as managing an incident or dealing with a medical emergency. This will help you think on your feet and show your readiness for the role.
✨Emphasise Your Flexibility and Team Spirit
The job involves working shifts and being part of a team, so it's essential to convey your flexibility and willingness to support your colleagues. Share examples of how you've worked well in a team environment and adapted to changing circumstances. This will demonstrate that you're a reliable team player who can contribute positively to the university's security services.