At a Glance
- Tasks: Support daily operations and manage data systems in a vibrant administration team.
- Company: Swansea University, a research-led institution with a diverse community.
- Benefits: Competitive salary, excellent work-life balance, and opportunities for personal growth.
- Other info: Inclusive workplace welcoming diverse applications and promoting Welsh language skills.
- Why this job: Join a dynamic team and make a real difference in a supportive learning environment.
- Qualifications: Welsh-speaking skills and a passion for customer care.
The predicted salary is between 26338 - 26338 € per year.
We are looking for a dynamic Welsh‑speaking Administrator to operate at the heart of our administration office, supporting day‑to‑day operations and with responsibility for operating our data systems. This role is central to the day‑to‑day operation of DCABA, working as part of a small Welsh‑medium administration team providing front‑line advice and support to learners and colleagues. Placing the learner at the heart of our provision is a core principle, and the post plays a key role in fostering, developing and maintaining high‑quality customer care standards, as well as contributing to a positive and supportive learning environment.
The role is based at our administrative office on Singleton Campus, but there may be occasions when attendance at external events is required, representing DCABA, Academi Hywel Teifi and the University.
Equality, Diversity & Inclusion
The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. As an inclusive and welcoming workplace, we value people for their skills regardless of their background. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.
Welsh Language Skills
The Welsh language level required for this role is Level 1 – A little. The role holder will be able to conduct a fluent conversation in Welsh on a work‑related matter and write original Welsh material with confidence. The University is a proud bilingual institution. Our Welsh Language Strategy outlines our aspiration to promote the language and enable staff to engage with Welsh as an additional workplace skill and a gateway to new cultural and social opportunities. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English. Welsh speakers have the right to an interview in Welsh. Applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh, if shortlisted.
About the University
Swansea University is a research‑led university that has been making a difference since 1920. The University community thrives on exploration and discovery and offers the right balance of excellent teaching and research, matched by an enviable quality of life. Our stunning waterfront campuses and multicultural community make us a desirable workplace for colleagues from around the world. Our rewards and benefits, and ways of working enable those who join us to have enriching careers, matched by an excellent work‑life balance.
Additional Information
Applications for this role will take the format of a CV submission and cover letter.
CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH in Llandysul employer: Swansea University / Prifysgol Abertawe
Swansea University is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and professional growth. Located on the picturesque Singleton Campus, the university provides a supportive environment where Welsh-speaking staff can thrive while contributing to high-quality education and community engagement. With a commitment to equality, diversity, and a strong focus on work-life balance, Swansea University is dedicated to fostering a rewarding career for all its employees.
Contact Detail:
Swansea University / Prifysgol Abertawe Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH in Llandysul
✨Tip Number 1
Network like a pro! Reach out to current employees at Swansea University or similar institutions. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and data management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your Welsh skills! If you're comfortable, use Welsh during your interview. It’ll demonstrate your commitment to the role and the university's bilingual ethos.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH in Llandysul
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Clerical Assistant. Highlight relevant experience and skills that match the job description, especially your Welsh language abilities and any administrative experience.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the team. Don’t forget to mention your commitment to high-quality customer care standards.
Showcase Your Welsh Skills:Since this role requires some Welsh language skills, be sure to mention your proficiency in Welsh in both your CV and cover letter. If you have any examples of using Welsh in a professional setting, include those!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Swansea University / Prifysgol Abertawe
✨Brush Up on Your Welsh
Since this role requires a Level 1 Welsh language skill, make sure you can hold a fluent conversation and write confidently in Welsh. Practise common phrases and work-related vocabulary to show your commitment to the language and the role.
✨Know the University Inside Out
Familiarise yourself with Swansea University’s values, especially around equality, diversity, and inclusion. Understanding their commitment to these principles will help you align your answers with what they value in a candidate.
✨Showcase Your Customer Care Skills
As the role involves providing front-line advice and support, prepare examples of how you've delivered excellent customer service in the past. Think about specific situations where you went above and beyond to help someone.
✨Prepare for Data System Questions
Since you'll be operating data systems, be ready to discuss any relevant experience you have with data management or administrative tasks. Brush up on any software or tools mentioned in the job description to demonstrate your technical skills.
