At a Glance
- Tasks: Support daily operations and manage data systems in a vibrant admin team.
- Company: Join a supportive Welsh-medium administration team at DCABA.
- Benefits: Gain valuable experience while contributing to a positive learning environment.
- Other info: Opportunity to attend external events and represent the organisation.
- Why this job: Be at the heart of operations, making a real difference for learners.
- Qualifications: Welsh-speaking skills and a passion for customer care.
The predicted salary is between 22000 - 26000 € per year.
We are looking for a dynamic Welsh‑speaking Administrator to operate at the heart of our administration office, supporting day‑to‑day operations and with responsibility for operating our data systems. This role is central to the day‑to‑day operation of DCABA, working as part of a small Welsh‑medium administration team providing front‑line advice and support to learners and colleagues. Placing the learner at the heart of our provision is a core principle, and the post plays a key role in fostering, developing and maintaining high‑quality customer care standards, as well as contributing to a positive and supportive learning environment.
The role is based at our administrative office on Singleton Campus, but there may be occasions when attendance at external events is required, representing DCABA, Academi Hywel Teifi and the University.
Equality, Diversity
CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH employer: Swansea University / Prifysgol Abertawe
As a dynamic employer, we pride ourselves on fostering a supportive and inclusive work culture that values the Welsh language and community. Our commitment to employee growth is evident through ongoing training opportunities and a focus on high-quality customer care, ensuring that our team members thrive in their roles while making a meaningful impact on learners' experiences. Located at the vibrant Singleton Campus, our administration office offers a collaborative environment where every team member plays a crucial role in enhancing educational outcomes.
Contact Detail:
Swansea University / Prifysgol Abertawe Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from the organisation. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to show that we’re not just a good fit for the role, but also for the team!
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the panel.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show that we’re genuinely interested in the position.
We think you need these skills to ace CLERICAL ASSISTANT / ADMINISTRATION & DATA ASSISTANT - LEARN WELSH
Some tips for your application 🫡
Show Your Welsh Skills:Since this role is all about supporting Welsh-speaking learners, make sure to highlight your Welsh language skills in your application. We want to see how you can contribute to our Welsh-medium administration team!
Tailor Your CV:Don’t just send a generic CV! Tailor it to the job description by emphasising your experience in administration and data management. We love seeing how your past roles align with what we’re looking for.
Highlight Customer Care Experience:This role is all about providing top-notch support to learners and colleagues. Share examples of how you've delivered excellent customer service in previous positions. We value high-quality care standards!
Apply Through Our Website:Make sure to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Swansea University / Prifysgol Abertawe
✨Brush Up on Your Welsh
Since this role requires a dynamic Welsh-speaking Administrator, make sure you’re comfortable conversing in Welsh. Practise common phrases and terminology related to administration and customer service to show your fluency and confidence during the interview.
✨Know the Organisation Inside Out
Familiarise yourself with DCABA, Academi Hywel Teifi, and the University’s values and mission. Understanding their commitment to learner support and high-quality customer care will help you align your answers with their core principles, making you a more appealing candidate.
✨Showcase Your Data Skills
As the role involves operating data systems, be prepared to discuss your experience with data management. Bring examples of how you've successfully handled data in previous roles, and be ready to explain how you can contribute to maintaining their data systems effectively.
✨Demonstrate Customer Care Excellence
This position is all about providing front-line advice and support. Think of specific instances where you’ve gone above and beyond for customers or colleagues. Highlighting your commitment to fostering a positive learning environment will resonate well with the interviewers.
