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- Tasks: Lead the Neighbourhood Support Unit and manage the City Centre CCTV Service.
- Company: Join Swansea Council's Housing Service, dedicated to community safety and support.
- Benefits: Competitive salary, career development, and a chance to make a real difference.
- Why this job: Be a key player in promoting safe and sustainable housing for the community.
- Qualifications: Experience in housing management and strong leadership skills required.
- Other info: Dynamic role with opportunities for continuous improvement and community impact.
The predicted salary is between 46142 - 50269 £ per year.
£46,142 to £50,269 per year. Swansea Council's Housing Service is seeking a suitably experienced manager with a strong background in housing management and operational service leadership to lead the Neighbourhood Support Unit, supporting the Council's responsibilities as a social landlord.
The role also includes responsibility for the management and governance of the City Centre CCTV Service. As the Neighbourhood Support Unit Manager within Swansea Council's Housing Service, you will play a key role in supporting the Council's responsibilities as a social landlord by promoting safe, well managed and sustainable housing estates.
The role provides leadership to a 24/7 operational service delivering tenant support, reassurance and responses to antisocial behaviour, and managing key housing assets including the Housing CCTV Service and remote concierge systems.
You will work closely with Area Housing Offices, tenancy and support services, and external partners to ensure effective neighbourhood management, safeguarding and legal compliance. The post involves managing staff, budgets and contracts, and contributing to housing policy, service development and continuous improvement to deliver high quality housing management outcomes.
Alongside the Housing Service responsibilities, the post holder also has management responsibility for the City Centre CCTV Service, ensuring effective operation, governance and legal compliance in line with Council requirements.
Neighbourhood Support Unit Manager (closing date: 26/04/26) in Swansea employer: Swansea City & County Council
Contact Detail:
Swansea City & County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Support Unit Manager (closing date: 26/04/26) in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those connected to Swansea Council. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've led teams or improved services in your previous roles. We want to see that you can manage staff and budgets effectively.
✨Tip Number 3
Be prepared for situational questions! Think about scenarios related to tenant support and managing antisocial behaviour. We love candidates who can demonstrate their problem-solving skills and commitment to community safety.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Swansea Council's Housing Service and making a difference in the community.
We think you need these skills to ace Neighbourhood Support Unit Manager (closing date: 26/04/26) in Swansea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Neighbourhood Support Unit Manager role. Highlight your background in housing management and operational leadership to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Council’s responsibilities as a social landlord and how your experience aligns with the job description.
Showcase Your Leadership Skills: Since this role involves managing staff and budgets, be sure to include examples of your leadership experience. We want to see how you've successfully led teams and improved services in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Swansea City & County Council
✨Know Your Stuff
Make sure you brush up on your housing management knowledge and operational service leadership. Understand the key responsibilities of the Neighbourhood Support Unit Manager role, especially around tenant support and antisocial behaviour. Being able to discuss specific examples from your experience will show that you're the right fit.
✨Showcase Your Leadership Skills
This role involves managing staff and leading a 24/7 operational service. Be prepared to share your leadership style and how you've successfully managed teams in the past. Think about challenges you've faced and how you overcame them, as this will demonstrate your capability to lead effectively.
✨Understand the Bigger Picture
Familiarise yourself with Swansea Council's Housing Service and its goals. Knowing how the Neighbourhood Support Unit fits into the wider council objectives will help you articulate how you can contribute to their mission. This shows that you're not just interested in the role, but also in the organisation's vision.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the challenges the team currently faces or how success is measured in this role. This not only shows your interest but also helps you gauge if the position aligns with your career goals.