Audit and Data Entry Administrator in Swansea

Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together and always improving.

This post is fixed term/secondment for 12 months due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

The post holder will provide timely, accurate and appropriate data entry and routine reports from a range of sources, to support local and national requirements, and will:

• Collect, collate and enter information, carry out basic checks, and help to prepare and share reports as required.
• Support the service with the development, set up and day-to-day management of databases and audit tools (including audit-related software), helping to maintain an organised and responsive information service.
• Work as part of the team, managing own workload within agreed priorities and referring to senior staff when required.
• Act as a first point of contact, answering calls and responding to enquiries, including sensitive issues from patients and relatives, taking appropriate action within the limits of the role.
• Provide confidential typing and administrative support for the team, using a range of IT systems and databases to ensure information is accurately recorded on Health Board electronic systems.
• Create, track and support the organisation of notes and records, and liaise with internal and external stakeholders to provide information as required, in line with procedures.

The role involves providing comprehensive administrative and data support to ensure the smooth running of the service. Key duties include planning and prioritising workloads, managing competing tasks and urgent requests, and supporting meetings through arranging logistics and preparing documentation. The postholder is responsible for maintaining accurate filing and record systems, handling incoming and outgoing correspondence, managing shared inboxes, answering telephone enquiries, and providing professional support to colleagues, stakeholders, service users and the public. The role also includes undertaking routine data validation, cleansing and reporting tasks, checking information for accuracy and completeness, and supporting audits, surveillance activities and litigation processes while maintaining strict confidentiality and information governance standards. Responsibilities include collating information for quality compliance, maintaining clinical databases, preparing charts, tables and routine reports, typing and uploading clinical correspondence, and supporting the submission of care bundle and audit data within required timescales. The role requires effective communication skills, the ability to work collaboratively with colleagues, and the use of approved software and office systems to prepare and distribute documents.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers. Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership. We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route.