At a Glance
- Tasks: Provide essential admin support to the Community Drug and Alcohol Team across multiple sites.
- Company: Join a caring and inclusive NHS environment focused on teamwork and improvement.
- Benefits: Gain valuable experience in a supportive role with opportunities for personal growth.
- Other info: Welsh speakers are encouraged to apply; flexible working approach valued.
- Why this job: Make a difference in the community while developing your administrative skills.
- Qualifications: Vocational Level 3 education or equivalent experience in administration required.
The predicted salary is between 24000 - 28000 £ per year.
This post is fixed term/secondment until ends 31st March 2027 due to Secondment. An opportunity to join the Community Drug and Alcohol Team covering NPT and Swansea. The post holder will provide comprehensive administrative support to the CDAT teams and will work as part of the admin team covering 3 bases, which will involve reception cover at some sites.
General administration work includes:
- Providing administrative support
- Arranging meetings
- Coordinating information
- Minute taking
- Data entry
- Generating daily work lists for administration staff
- Carrying out regular routine audits
- Assisting in the prescription process
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job:
- Communicate and liaise with staff and members of partner organisations
- Provide key supporting role in the effective running of the team, including the management of resources as part of core duties
- Adopt a flexible approach when the needs of the service require
- Provide support to business and project processes
- Produce work to deadlines whilst ensuring compliance with health board policies
- Provide support to staff within the team and office
- Provision of records and extracts (manual and electronic) for completion of audits
- Utilise patient administration systems and various Health Board digital systems and platforms
- Make judgements involving straightforward job‑related facts or situations
We are an inclusive employer and welcome applications from everyone irrespective of sex, religion or belief, race, age, sexual orientation, gender identity, pregnancy or recent maternity leave, marital or civil partnership status, or disability. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
Person Specification
Qualifications and Knowledge:
- Educated to Vocational Level 3 in a relevant subject or able to demonstrate the equivalent level of knowledge, skills and experience
- IT Qualifications
Experience:
- Demonstrate experience in an administrative role
- Experience of communicating with all levels of professional staff and the public
- Experience of dealing with confidentiality, sensitive data, appropriate maintenance and storage of records
- Experience of transcribing and minute taking
- Working experience of Microsoft Office Suite
- Working in an NHS environment
Aptitude and Abilities:
- Ability to work on own initiative and manage own workload
- Good written and verbal communication skills
- Ability to work as part of a team and proven experience
- Knowledge of Health Board Computer Systems
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Administration Officer in Swansea employer: Swansea Bay University Health Board
Join our Community Drug and Alcohol Team as an Administration Officer, where you will play a vital role in supporting our dedicated staff across multiple bases in NPT and Swansea. We pride ourselves on fostering an inclusive work culture that values collaboration and continuous improvement, offering opportunities for professional growth within the NHS environment. With a commitment to equality and a supportive team atmosphere, we ensure that every employee feels valued and empowered to make a difference in the community.
Contact Details:
Swansea Bay University Health Board Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Officer in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work in the Community Drug and Alcohol Team or similar roles. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles. Think about how your experience aligns with the duties listed in the job description, like minute taking and data entry. We want you to shine!
✨Tip Number 3
Show off your skills! If you have experience with Microsoft Office Suite or Health Board systems, be ready to discuss specific examples of how you've used them effectively in past roles. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Administration Officer in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Administration Officer. We want to see how you can contribute to our Community Drug and Alcohol Team, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills:Since this role involves liaising with various staff and partner organisations, it’s crucial to demonstrate your strong written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your IT Proficiency:We’re looking for someone who’s comfortable with Microsoft Office Suite and other digital systems. Be sure to mention any relevant IT qualifications or experiences that showcase your tech-savviness in your application.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Swansea Bay University Health Board
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Administration Officer. Familiarise yourself with the tasks mentioned in the job description, like minute taking and data entry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various staff and partner organisations, be prepared to discuss your communication experience. Think of specific examples where you've effectively communicated in previous roles, especially in sensitive situations. This will highlight your ability to handle the diverse interactions required in this position.
✨Demonstrate Flexibility and Initiative
The job requires a flexible approach, so come ready to discuss times when you've adapted to changing circumstances or taken the initiative in your previous roles. Share stories that illustrate your problem-solving skills and how you manage your workload independently.
✨Familiarise Yourself with Relevant Systems
Since you'll be using patient administration systems and various digital platforms, it’s a good idea to brush up on your IT skills, particularly with Microsoft Office Suite. If you have experience with any specific health board systems, mention them during the interview to show you're prepared for the technical aspects of the job.
