Senior Matron Educator - Clinical, Governance & Operational Management

The post holder will support the management and delivery of training and education, the SWTN governance process, and the nursing component, while promoting positive relationships across the South Wales Trauma Network (SWTN). This senior, visible leadership role is part of the Operational Delivery Network (ODN) leadership team, contributing to the efficient day‑to‑day running of the network and leading key areas of service delivery, improvement and education.

Responsibilities

• You will collaborate closely with clinical teams, health boards, and wider stakeholders to ensure services are delivered safely and consistently, in line with agreed standards and strategic priorities.
• Acting as a deputy to the Network Manager when required, you will drive forward network initiatives, manage projects, and embed best practice across organisations.
• The role places a strong focus on quality, safety and continuous improvement.
• You will lead and support service improvement programmes, challenge existing practices, promote evidence‑based care, and oversee clinical governance processes, performance monitoring and the translation of learning from feedback, incidents and audits into meaningful change.

Person Specification

Essential Criteria

• Registered Nurse Level 1 or appropriate active NMC Registration
• Recognised management qualification or equivalent demonstrable experience
• Educated to Degree level
• Extensive knowledge of the South Wales Trauma Network and forthcoming agenda
• Knowledge of Safeguarding Adults/Children including the Mental Health Act, Mental Capacity Act and Deprivation of Liberty Safeguards
• Knowledge of quality and service improvement methodologies
• Knowledge and understanding of current policy and issues in professional practice, compliance, standards and the wider NHS
• Experience working in a Major Trauma Network setting
• Experience of delivering training packages to staff
• Experience of staff and service management
• Demonstrated ability to lead, influence and negotiate effectively across health boards and partner organisations at a strategic level
• Experience of managing change
• Able to demonstrate situations where effective leadership and management skills have been used
• Be able to demonstrate tact and diplomacy when working with a multidisciplinary team
• Ability to author and deliver successful training packages concerning major trauma
• Ability to provide bespoke training to network member organisations as required
• Evidence of delivering presentations to multidisciplinary groups
• Team working: ability to develop effective working relationships on an individual and multidisciplinary basis with all levels of staff, take time to listen, understand and involve people, receptive to appropriate change
• Ability to communicate effectively with colleagues, patients, clinical staff and other agencies
• Leadership: ability to take responsibility and demonstrate leadership
• Coping with pressure: highly resilient with the ability to work effectively under pressure and cope with setbacks; ability to maintain composure and set high standards of behaviour when under pressure
• Service improvement: ability and drive to use information and experience to improve the service; ability to adapt and respond to changing circumstances to improve patient care.
• Positive attitude, seek out learning and continually develop our skills and services
• Problem Solving: evidence of an enquiring and critical approach to solving work problems. Ability to analyse highly complex facts and use judgement in situations where there is no precedent and creative and original thinking is required
• Able to travel across the network as part of role

Desirable Criteria

• Post graduate qualification / diploma
• Improving Quality Together (IQT) Bronze
• Improving Quality Together (IQT) Silver
• Awareness of Clinical Governance
• Awareness of budgetary control
• Awareness of topical issues in trauma
• Experience of leading service improvement / change
• Ability to speak Welsh

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a…

Equality and diversity

Equality remains at the centre of the Health Board's policy‑making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, including age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy, maternity, marriage and civil partnership. We are a Disability Confident Employer and welcome applications from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team, who will agree a more suitable way for you to apply. All disabled applicants who meet the essential criteria listed in the Person Specification will be invited to interview.