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Senior IT Trainer / QA Analyst INTERNAL in Port Talbot
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Swansea Bay University Health Board
Senior IT Trainer / QA Analyst INTERNAL

Senior IT Trainer / QA Analyst INTERNAL in Port Talbot

Port Talbot Full-Time No home office possible
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Swansea Bay University Health Board

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY UNIVERSITY HEALTH BOARD

  • As a key member of the software development process, prepare and execute software testing plans to ensure that new and upgraded systems meet the user requirements and are fit for purpose.
  • Liaise with key system users across the Trust to gather and analyse requirements in order to inform development plans for business critical clinical systems.
  • Produce accurate and unambiguous user requirement documentation to the agreed standards.
  • Assist in the planning and execution of system implementations.
  • Perform complex system administration at an application and database level.
  • Deliver formal and informal training of business critical clinical systems and standard desktop software applications to all levels of staff across the organisation in line with the standard operating procedure for training.
  • Provide user support across all systems/applications supported by the Implementation & Support Team.
  • Offer expert systems advise to junior members of the team.
  • Assist in the exploitation of technology throughout the Trust and facilitate the realisation of benefits identified from the introduction of new technology.

    • Main duties of the job

    Prepare and execute software testing plans.

    Gather and analyse user requirements.

    Produce documentation to the agreed standards.

    Assist with system implementations.

    Perform complex system administration at an application and database level.

    Deliver formal and informal training.

    Provide user support.

    Offer expert systems advise to junior members of the team.

    Working for our organisation

    We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

    As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

    You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services – we have a job for you.

    There are also apprenticeships, work placements and volunteering roles available.

    We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

    Our values – Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

    If you want excellent career and training opportunities while living on the doorstep of some of Europe\’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city – look no further.

    Detailed job description and main responsibilities

    Person specification

    Qualifications & Knowledge

    Essential criteria

  • Educated to degree level in a related subject or equivalent experience.
  • IT Training qualification
  • Quality Assurance training (formal or informal). ECDL Qualification.
  • Evidence of continuing professional development education and training.

    • Experience

    Essential criteria

  • Minimum 3 year’s experience of quality assurance / business analysis / systems administration within a healthcare environment.
  • Experience in a patient administration environment.
  • Experience and full understanding of Patient Administration Systems and their administration at application and database level.

    • Desirable criteria

  • Experience of working as part of a team within a software development cycle.
  • Experience of using a project management methodology (e.g. PRINCE2).

    • Aptitude & Abilities

    Essential criteria

  • Adhere to and can demonstrate SBU Values & Behaviours.
  • Good understanding of clinical and non-clinical information needs and processes.
  • Ability to think logically and problem solve.
  • Excellent verbal & written communication & presentation skills. Ability to deliver training courses on patient information systems and Desktop applications.
  • Ability to analyse and assimilate information in order to determine options.
  • Can demonstrate implementation of innovative ideas.
  • Ability to work with multi-disciplinary teams.
  • Understanding of NHS data standards.
  • Ability to use laptops, projectors and other presentation equipment.
  • Be able to prioritise workload and effectively manage competing demands.
  • Self motivated & enthusiastic professional.
  • Works on own initiative.
  • Ability to show patience and understanding to users at all levels.

    • Desirable criteria

  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
  • Ability to travel within geographical area. Able to work hours flexibly.
  • Satisfactory Enhanced DBS clearance including an Adults and Children’s Barred List check (as relevant to the Post).

    • Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

    Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

    Employer certification / accreditation badges

    Applicant requirements

    Welsh language skills are desirable

    Swansea Bay University Health Board

    Contact Detail:

    Swansea Bay University Health Board Recruiting Team

    View Swansea Bay University Health Board Profile
    Senior IT Trainer / QA Analyst INTERNAL in Port Talbot
    Swansea Bay University Health Board
    Location: Port Talbot
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