Senior Business Analyst -INTERNAL in Port Talbot

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY SWANSEA BAY HEALTH BOARD. The successful candidate will play a key role in driving transformational business redesign, therefore we are seeking to recruit a Senior Business Analyst to support the Digital Transformation Team at Swansea Bay University Health Board. This role will have significant responsibility to achieve transformational business redesign, enabling the implementation of projects to improve patient care and well-being.

Initially, this post will support mental health transformation across the health board, therefore we welcome applications from clinical professionals with experience of working in mental health, learning disabilities and community healthcare settings. Please note the requirement to work flexibly and travel between sites.

Main duties of the job:

• The Senior Business Analyst post will oversee business analysis, service delivery, change management and communication for the Digital Transformation Team.
• Leading on business process analysis.
• Collection, elicitation and recording of business requirements for large scale service redesign.
• Contribution to the enhancement and design of clinical information systems that meet the requirements of users.
• Evaluation and analysis of activities on a large scale, understanding the business needs to intuitively shape and craft business solutions to meet desired results.
• Supporting the development of project objectives.
• Facilitating meetings and workshops.
• Working with local, regional and national teams.
• Providing advice to project teams and services using agreed methodologies.
• Contributing to the realisation of projects benefits in line with the health board's strategic objectives and the improvement of the quality and safety of patient care.

Working for our organisation:

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you. There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities:

Person specification:

Qualifications & Knowledge:

Essential criteria:

• Educated to master’s degree level or equivalent level of work experience and knowledge.
• Additional specialist knowledge of business process analysis / service redesign and/or improvement.
• Evidence of Continual Professional Development.
• Up-to-date knowledge of Health Informatics and its application in a healthcare environment.
• Knowledge of clinical, management and information processes including complex patient pathways.
• Excellent understanding of translating business requirements into specialist functional specifications for IT systems.
• Competent in the use of MS Office.
• Ability to travel within geographical area timely and work hours flexibly to meet.
• Proven track record of successfully introducing change in a complex environment.
• Problem identification and solving.
• Significant experience of working with healthcare staff, their representatives and trades unions/professional organisations.
• Demonstrable success in building, leading and motivating, managing and developing teams.
• Proven ability to influence at all levels of the organisation.

Desirable criteria:

• ISEB Certificate in Business Analysis Essentials.
• PRINCE2 Practitioner.
• MSP Practitioner.
• ITIL V3 Practitioner.
• Technical Languages i.e. HL7 to support system interfaces.
• Awareness of ICD10, OPCS4 and SNOMED CT.
• Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Experience:

Essential criteria:

• Proven track record of successfully introducing change in a complex environment.

Desirable criteria:

• Experience of providing training to individuals and groups of users.
• Experience of taking a lead role in projects involving system redesign.

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges:

Applicant requirements: Welsh language skills are desirable.