Job summary
CHIEF OF CARE GROUP
Senior Accountable Leadership Role
Posts Available:
- Medicine Care Group
- Women, Children, Young People and Families Care Group
- Cancer Centre and Clinical Services Care Group
Swansea Bay University Health Board is implementing a clinically led Care Group model, aligning services around patient pathways to improve outcomes, experience and sustainability. This is a unique opportunity to shape how health services are designed and delivered for the population of Swansea Bay.
As Chief of Care Group, you will provide strategic leadership across a whole Care Group, holding overall accountability for quality, safety, patient experience, operational performance and financial sustainability. Working within a triumvirate model, you will lead the Care Group Clinical Director and Care Group Operational Director, ensuring cohesive, clinically informed and values-driven leadership.
You will lead service transformation, drive pathway improvement, promote staff engagement and ensure services are organised around the needs of patients, carers and communities. The role requires a visible, collaborative leader who can work across organisational boundaries and contribute to regional and system-wide priorities.
Applicants should indicate their top three Care Group preferences within their application and refer to the accompanying Care Group structure document for further information.
Interview dates: 11, 16 and 18 December
Hours: Minimum 6 sessions (3-days)
Main duties of the job
- Act as the Accountable Officer for the Care Group, with overall responsibility for quality, safety, patient experience, operational performance and financial stewardship.
- Provide line management and leadership to the Care Group Operational Director and Care Group Clinical Director, ensuring clarity of roles, effective decision-making and collective accountability within the triumvirate model.
- Hold executive accountability for the effective management of professional standards and concerns within the Care Group, including oversight of consultant and senior clinician job planning, workforce utilisation and programmes to improve clinical productivity, ensuring safe, sustainable and value based clinical services.
- Lead and sponsor the design and delivery of integrated, pathway-based models of care, ensuring services are organised around patient need rather than organisational or geographical boundaries.
- Ensure a clinically led and prudent approach to decision-making, balancing benefit, harm and value while reducing unwarranted variation and inequality.
- Provide assurance to Executive leadership and the Board through robust Care Group governance, including learning from complaints, incidents, mortality reviews and patient feedback, in line with Listening to People and Duty of Candour
About us
Swansea Bay University Health Board is one of the largest public service organisations in Wales, with an annual budget of approximately £1.7 billion and a workforce of around 14,700 people. As a major employer in South West Wales, we play a pivotal role in improving health, wellbeing and life chances for the communities we serve.
We provide NHS care to a population of around 390,000 people across Swansea and Neath Port Talbot, delivering services across acute, community, mental health and primary care settings. We also host a range of specialist and tertiary services for patients from across Wales and beyond, including burns and plastics, renal services, cardiac surgery and specialist neonatal care.
Our services are delivered across Morriston Hospital, Singleton Hospital and Neath Port Talbot Hospital, alongside a comprehensive network of community and mental health provision. We also hold responsibility for commissioning primary care services, working in partnership to ensure care is accessible, timely and delivered as close to home as possible.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications & Knowledge
Essential
- Full GMC registration and inclusion on the Specialist Register.
- Consultant level
- Fellowship examination from a Medical Royal College or other relevant educational establishment.
- Evidence of in-depth, specialist professional knowledge across multiple clinical and organisational disciplines, including (but not limited to): professional clinical standards, quality governance, patient safety, risk management, clinical research, audit, workforce/HR, finance, service planning and operational delivery, supported by relevant specialist courses, continuous professional development, and sustained exposure to strategic decision-making in complex healthcare environments.
- Completion of Case Manager and Investigator training, either prior to appointment or within six months of commencing the role.
- Extensive knowledge of NHS structures, strategic planning frameworks, governance, and national policy and significant experience of clinical quality governance, patient safety, risk management and regulatory frameworks.
- Significant experience in a relevant senior leadership role within an NHS organisation or equivalent, with responsibility for strategic planning and development.
- Experience leading and embedding a quality management system including quality control, assurance, planning and improvement.
- Proven experience of leading and delivering job planning across multiple professional groups within the Care Group. Advanced knowledge in service redesign methodologies, QI approaches and organisational development with a strong understanding of financial planning, workforce, performance and digital transformation.
Essential Aptitude and abilities
Essential
- Adhere to and can demonstrate SBU Values & Behaviours
- Ability to travel within geographical area. Able to work hours flexibly. Demonstrates highly advanced analytical, conceptual and critical-thinking skills, applied to complex clinical, operational and strategic decision-making across diverse services
- Communicates complex, sensitive or contentious information with clarity and authority across clinical teams, senior leaders, partner organisations and patient groups. Produces high-quality clinical and operational reports, strategic papers and presentations. Possesses strong negotiation, persuasion and influencing skills, enabling engagement with senior clinicians, executives, external partners and system-wide stakeholders to support safe, evidence-based decision-making. Able to manage multiple competing clinical and operational priorities simultaneously, maintaining high professional standards, accuracy and sound clinical governance under pressure.
- Highly skilled in interpreting complex data sets, clinical outcomes, audit findings and quality indicators to inform service redesign, patient safety improvements and evidence-based Quality Improvement initiatives.
- Effectively manages conflict at individual, team, and system level, ensuring fair outcomes and maintaining positive working relationships.
- Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint) for analysis, reporting and presentation of clinical and operational information. Able to use digital tools, business intelligence dashboards and modelling systems to support strategic clinical analysis.
- Ability to lead, motivate and coach high-performing multidisciplinary clinical teams through complex change, uncertainty and transformation programmes. Strong organisational and programme-management skills, with the ability to plan, deliver and evaluate large-scale clinical and service transformation programmes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Swansea Bay University Health Board
Address
Swansea Bay University Health Board Headquarters
Port Talbot
SA12 7BR
United Kingdom
Employer's website
Chief of Care Group in Port Talbot employer: Swansea Bay University Health Board
Swansea Bay University Health Board is an exceptional employer, offering a supportive and inclusive work environment that prioritises staff well-being and professional development. With access to outstanding training opportunities in collaboration with Swansea and Cardiff Universities, employees can thrive in their careers while enjoying the stunning natural beauty and vibrant culture of Swansea. Join us to make a meaningful impact in healthcare while living in one of the UK's most picturesque coastal cities.
Contact Details:
Swansea Bay University Health Board Recruitment Team
