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- Tasks: Support patients with personal care and clinical duties in a dynamic healthcare environment.
- Company: Join Swansea Bay University Health Board, one of the UK's largest healthcare groups.
- Benefits: Enjoy competitive pay, professional training, and a supportive team culture.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Level 3 qualification in healthcare or equivalent experience required.
- Other info: Inclusive employer with opportunities for apprenticeships and career growth.
The predicted salary is between 25313 - 26999 £ per year.
Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional. Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation. Ensures the registered healthcare professional is regularly updated on the patients/client's condition and progress.
Contributes to the teaching and supervision of students and junior staff. Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW's in Wales.
Responsibilities
- Assist patients in line with agreed care plans, reporting observations and changes promptly to enable monitoring and adjustments.
- Obtain informed consent before interventions and act appropriately if care is declined, advocating for patient needs where necessary.
- Maintain strict infection prevention standards through effective hand hygiene, environmental cleanliness, and equipment care.
- Support patients with washing, bathing, dressing, oral hygiene, toileting, and safe waste disposal, ensuring privacy and dignity.
- Use mobility aids such as hoists and wheelchairs when required.
- Assist patients with eating and drinking, including food choice, preparation, and feeding support where appropriate.
- Provide pressure relief as directed, monitor skin integrity, and report abnormalities promptly.
- Promote independence and therapeutic relationships through meaningful activities tailored to patient needs.
- Accurately record care activities, physiological measurements, and relevant patient information in appropriate systems.
- Undertake and record vital signs, escalating concerns using Early Warning Score protocols.
- Perform basic tests (e.g., urinalysis, blood glucose monitoring), ensure quality control, and report abnormal results.
About Us
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities. We are an inclusive employer and welcome applications from everyone regardless of sex; religion or belief; race; age; sexual orientation; gender identity or maternity status; marital status or disability. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
Details
- Date posted: 02 February 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,313 to £26,999 a year pro rata per annum
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 130-ACS
- Job locations: Ward B2 Neath Port Talbot Hospital, Port Talbot, SA127BX
Job Description – Job responsibilities
- Plan and prioritise own delegated workload, ensuring tasks are completed efficiently, safely and effectively, prioritising based on patient needs and emergencies.
- Work within established procedures under the supervision of a registered healthcare professional.
- Obtain diagnostic samples (e.g., urine, faecal, sputum, wound swabs, venous blood) ensuring proper handling and infection control.
- Undertake delegated care duties as directed by a registered healthcare professional (e.g., ECG, catheter care, stoma care, wound dressings, cannula removal).
- Escort patients to other departments within the healthcare setting under delegation; act as a chaperone when appropriate.
- Ensure safety of patients requiring increased supervision and report changes promptly.
- Adhere to safeguarding principles and report concerns promptly.
- Participate in clinical emergencies as part of the MDT within scope of practice.
- Act on own initiative within scope of practice and report observed changes in patient needs.
Stock and Equipment
- Maintain stock, equipment and materials and report when below standard.
- Maintain cleanliness of equipment and environment; manage disposal of linen and clinical waste.
- Check functionality of equipment and report issues.
Communications
- Provide routine information to patients, carers and staff; overcome barriers using empathy and tact.
- Communicate effectively with the MDT; relay instructions and feedback as required.
- Respond to routine queries and manage messages and information flow.
- Promote health education in line with policies.
Improvement and Monitoring
- Follow legislation and policies; contribute to service efficiency and patient experience.
- Adhere to SOPs and policies; lone worker policies in community settings as applicable.
- Contribute to audits, quality improvement, and clinical trials as required.
Management, Leadership and Training
- Supervise Band 2 Nursing Healthcare Support workers and apprentices.
- Work with student nurses and placements; delegate tasks to ensure service delivery.
Digital and Information
- Maintain accurate written and electronic records; comply with data governance and confidentiality.
- Demonstrate proficiency with digital tools for tasks and training as appropriate.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome.
Person Specification
- Essential Qualifications & Experience: Level 3 qualification in a health care related subject or equivalent experience with evidence of work-based competency.
- Desirable: Experience of working in a relevant health or social care environment. Welsh language skills (desirable levels 1-5).
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and requires Disclosure to be made to the DBS.
Certificate of Sponsorship: Applications from job seekers who require Skilled Worker sponsorship will be considered.
Employer details: Swansea Bay University Health Board, Ward B2 Neath Port Talbot Hospital, Port Talbot, SA127BX.
Healthcare Support Worker in Neath employer: Swansea Bay University Health Board
Contact Detail:
Swansea Bay University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Support Worker in Neath
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Swansea Bay University Health Board on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to healthcare support. Think about scenarios where you’ve demonstrated caring, teamwork, and problem-solving skills. We want to see your passion for patient care!
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've handled patient care or worked in a team. This is your chance to shine and show us why you're the perfect fit for the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Healthcare Support Worker in Neath
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Healthcare Support Worker. We want to see how you can contribute to our team and support patient care!
Showcase Your Compassion: In your written application, emphasise your ability to provide compassionate care. Use examples that demonstrate your empathy and commitment to promoting patient dignity and independence, as these are key values for us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as this reflects the communication skills needed in healthcare settings.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures it gets to the right people quickly and helps us keep track of all applications efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Swansea Bay University Health Board
✨Know Your Care Plans
Before the interview, brush up on common care plans and procedures relevant to the role of a Healthcare Support Worker. Being able to discuss how you would assist patients according to these plans will show your understanding of the job and your commitment to patient care.
✨Demonstrate Empathy and Communication Skills
Prepare examples of how you've effectively communicated with patients or worked as part of a multidisciplinary team. Highlighting your ability to empathise and communicate clearly will resonate well with interviewers, especially in a healthcare setting.
✨Familiarise Yourself with Infection Control Standards
Since maintaining infection prevention standards is crucial, make sure you can discuss specific practices you would follow. This could include hand hygiene techniques or how you would manage equipment cleanliness, showing that you take patient safety seriously.
✨Show Your Commitment to Continuous Improvement
Be ready to talk about how you’ve contributed to improving patient care or efficiency in previous roles. Mention any training or development opportunities you’ve pursued, as this aligns with the values of always improving and working together.
