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- Tasks: Provide compassionate care and support to patients as part of a dynamic healthcare team.
- Company: Join Swansea Bay University Health Board, one of the UK's largest healthcare groups.
- Benefits: Competitive salary, professional training, and development opportunities in a thriving city.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Level 3 qualification in health care or equivalent experience required.
- Other info: Inclusive employer welcoming applications from all backgrounds; Welsh language skills are a plus.
The predicted salary is between 21300 - 22700 £ per year.
Work as part of the multidisciplinary team delivering care to patients with support and supervision provided by a registered health care professional. Undertakes personal care activities and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation. Ensures the registered healthcare professional is regularly updated on the patients/client's condition and progress. Ensures the working environment is safe and hygienic following infection prevention and control policies and processes. Contributes to the teaching and supervision of students and junior staff. Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW's in Wales.
Main duties of the job:
- Provide personal care including washing, dressing, toileting, and feeding.
- Support safe patient mobility and use of aids.
- Monitor and record vital signs (e.g. BP, pulse, temperature, glucose).
- Assist with continence care, catheter/stoma support, and pressure area care.
- Carry out delegated clinical tasks such as ECGs, phlebotomy, and specimen collection (following training).
- Support patients with cognitive impairments, ensuring dignity and safety.
- Escort patients to other departments and assist with admissions/discharges.
- Maintain accurate documentation and report changes in condition.
- Work under supervision of registered nurses, adhering to infection control and manual handling policies.
- Contribute to a safe, compassionate care environment and support junior staff.
About us:
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you. There are also apprenticeships, work placements and volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
Job responsibilities:
Please see the attached job description and person specification for a detailed outline of the job requirements. This is available for you bilingually, in English and Welsh. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Person Specification:
Qualifications and Knowledge:
- Level 3 qualification in a health care related subject or equivalent experience and can evidence work-based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role, which is gained through experience and work-based training/short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
- Knowledge of relevant policies and procedures within a healthcare setting, for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality, for example General Data Protection Regulations (GDPR).
Skills and Attributes:
- Good communication skills - verbal and written, with the ability to convey information clearly and sensitively.
- Ability to work with minimum supervision to a high standard.
- Ability to keep calm in stressful situations.
- Organisational skills, with the ability to plan and prioritise own and others workload efficiently.
- Ability to demonstrate a caring and compassionate approach.
- Ability to use technology to undertake the role, for example Microsoft Office, virtual platforms such as TEAMS.
- Physically able to carry out the duties of the role, including lifting, assisting with mobility, and performing other manual tasks.
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.
Other:
- Ability to work a range of shift patterns.
- This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,313 to £26,999 a year per annum pro rata.
Health Care Support Worker employer: Swansea Bay University Health Board
Contact Detail:
Swansea Bay University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Support Worker
✨Tip Number 1
Network like a pro! Reach out to current or former Health Care Support Workers and ask about their experiences. They might have insider tips or even know about job openings that aren't advertised yet.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and teamwork. We all know that confidence is key, so role-play with a friend or family member to nail those responses!
✨Tip Number 3
Show your passion for patient care! During interviews, share specific examples of how you've made a difference in someone's life. This will help you stand out as someone who truly cares.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Swansea Bay University Health Board.
We think you need these skills to ace Health Care Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Health Care Support Worker. We want to see how you can contribute to our caring and compassionate environment!
Showcase Your Communication Skills: Since good communication is key in healthcare, use your written application to demonstrate your ability to convey information clearly. We love seeing candidates who can express themselves well, both verbally and in writing.
Highlight Relevant Experience: If you've got experience in personal care or clinical duties, make it shine! We’re looking for evidence of your competency and understanding of the healthcare setting, so don’t hold back on sharing those details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Swansea Bay University Health Board
✨Know Your Stuff
Make sure you’re familiar with the HEIW All Wales Guidelines for Delegation and the Code of Conduct for Healthcare Support Workers in Wales. Brush up on your knowledge about personal care activities and clinical duties, as well as infection control policies. This will show that you’re serious about the role and understand the responsibilities involved.
✨Showcase Your Compassion
During the interview, highlight your caring and compassionate approach to patient care. Share specific examples from your past experiences where you’ve made a difference in someone’s life. This is crucial in healthcare, and demonstrating your empathy can set you apart from other candidates.
✨Practice Communication Skills
Good communication is key in this role. Prepare to discuss how you convey information clearly and sensitively, especially when dealing with patients who may have cognitive impairments. You might even want to role-play some scenarios with a friend to get comfortable with articulating your thoughts.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle real-life situations, like monitoring vital signs or assisting with mobility. Think through how you would respond to various scenarios and be prepared to explain your thought process. This will demonstrate your readiness to work under minimal supervision and your ability to keep calm in stressful situations.
