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- Tasks: Provide secretarial support in a healthcare setting, ensuring smooth patient journeys.
- Company: Join Swansea Bay University Health Board, one of the UK's largest healthcare groups.
- Benefits: Enjoy professional training, development opportunities, and a supportive work environment.
- Why this job: Make a real difference in healthcare while gaining valuable experience.
- Qualifications: Excellent communication skills and ability to manage tasks efficiently.
- Other info: Inclusive employer with opportunities for apprenticeships and volunteering.
The predicted salary is between 24000 - 36000 £ per year.
Job Responsibilities
- Contribute to the provision of healthcare by providing a comprehensive and confidential support secretarial service to the Department.
- May be expected to work on other hospital sites to ensure appropriate service cover at all times; this may include cross‑site working/cross cover with other departments within the Service Group.
- Possess excellent communication skills to be able to communicate with patients, colleagues and other departments, using patience, empathy and tact.
- Follow appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and that timely communication is carried out to allow patients to experience a smooth journey at all times.
- Ensure workload is managed within the Department in an efficient manner, following Departmental, Health Board policies and procedures at all times.
- Plan and organise straightforward, sometimes ongoing tasks, process all incoming mail and deal with any matters as delegated.
- Carry out routine filing, ensuring that the patients\’ notes are up to date and any correspondence and test results are filed on a daily basis.
- Retrieve, receive and return case notes and organise meetings as required and ensure relevant papers and information prior to meetings is circulated in a timely manner, to attend meetings and take minutes as required.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward‑thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services – we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave; married or are in a civil partnership; or, whether they are disabled.
Our values – Caring For Each Other, Working Together and Always Improving – show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some Europe\’s most spectacular scenery, with all the benefits of a thriving and cosmopolitan city – look no further.
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Assistant Medical Secretary employer: Swansea Bay University Health Board
Contact Detail:
Swansea Bay University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Medical Secretary
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working at Swansea Bay University Health Board. A friendly chat can open doors and give you insights that might just land you that Assistant Medical Secretary role.
✨Tip Number 2
Prepare for interviews by practising common questions related to communication and organisation skills. We all know how important these are in this role, so show them you’ve got what it takes to keep things running smoothly!
✨Tip Number 3
Don’t forget to showcase your empathy and patience during interviews. These qualities are key in healthcare, so share examples of how you've used them in past experiences to connect with patients or colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find loads of resources to help you prepare for the next steps in your job search.
We think you need these skills to ace Assistant Medical Secretary
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Assistant Medical Secretary role. We want to see how you can contribute to our healthcare provision, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of interaction with patients and colleagues, it’s crucial to demonstrate your excellent communication skills in your application. Use examples that show your ability to communicate with empathy and tact – we love to see that!
Be Organised and Efficient: Highlight your organisational skills and ability to manage workloads effectively. Mention any experience you have with filing, processing mail, or managing tasks, as these are key aspects of the job. We appreciate candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for all the fantastic opportunities we have at Swansea Bay University Health Board!
How to prepare for a job interview at Swansea Bay University Health Board
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Assistant Medical Secretary. Familiarise yourself with the key tasks like managing patient notes, handling correspondence, and supporting healthcare staff. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with patients or colleagues in the past. Think about situations where you used patience, empathy, and tact to resolve issues or provide support. This will highlight your suitability for the job.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and keep things organised. You might want to share specific strategies you use for prioritising tasks, processing mail, or filing documents. This will reassure the interviewers that you can handle the demands of the role efficiently.
✨Align with Their Values
Familiarise yourself with the values of Swansea Bay University Health Board, such as 'Caring For Each Other' and 'Always Improving'. During the interview, try to weave these values into your responses, showing that you not only fit the role but also align with their organisational culture.