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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain a tidy shop environment.
- Company: Join the friendly team at Swans Travel, where customers come first.
- Benefits: Flexible shifts and competitive pay at national minimum wage.
- Why this job: Perfect for those who love helping others and thrive in a dynamic setting.
- Qualifications: Great communication skills and a positive attitude are essential.
- Other info: Entry-level role with opportunities to learn and grow within the company.
The predicted salary is between 12000 - 18000 £ per year.
Overview
Join to apply for the Customer Assistant role at Swans Travel
Responsibilities
- Always put the customer first and consider them in everything you do.
- Get to know your customers and serve them with pride.
- Help to ensure products and services are available for customers at all times.
- Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
- Keep the shop floor and back areas clean and tidy at all times.
- Using the training you receive, follow department routines and processes.
- Follow all company policies and adhere to Health and Safety routines.
- Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.
You will need
- Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
- Works hard for customers, your team and your department.
- You are able to prioritise to ensure anything you do is right for our customers.
- Adaptable and resilient to meet the ever-changing demands of our business.
- You must be able to follow instructions either verbal or written.
- You are reliable and a good timekeeper.
- You must be smart and tidy at all times.
Shifts & Salary
Various shifts available discussed at interview
National minimum wage
To Apply
To Apply, send an up-to-date CV.
Additional job details
- Seniority level: Entry level
- Employment type: Contract
- Job function: Customer Service
- Industries: Administrative and Support Services
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Customer Assistant employer: Swans Travel
Contact Detail:
Swans Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Swans Travel. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to putting customers first.
✨Tip Number 3
Dress smart and tidy! First impressions matter, especially in customer service roles. Make sure you look presentable and professional when you show up for your interview. It shows that you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at StudySmarter. By applying directly through our site, you’ll have access to all the latest job openings and updates. Plus, it shows you’re proactive!
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Craft a Customer-Focused CV: Make sure your CV highlights your customer service skills. Use examples that show how you've put customers first in previous roles, as this is key for us at Swans Travel.
Show Your Adaptability: In your application, mention times when you've had to adapt to changing situations. We love candidates who can handle the unexpected and keep things running smoothly!
Keep It Clean and Tidy: Just like we expect our shop floor to be tidy, your application should be neat too! Make sure there are no typos or messy formatting – it shows you care about the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Swans Travel
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer. Be ready to share specific examples that show how you put customers first, as this is key for the role.
✨Show Your Team Spirit
Swans Travel values teamwork, so be prepared to discuss how you’ve supported colleagues in the past. Share stories that highlight your adaptability and willingness to help out in different departments when needed.
✨Dress Smartly and Stay Tidy
First impressions matter! Make sure you arrive looking smart and tidy, as this reflects your understanding of the company’s standards. A neat appearance shows that you take pride in yourself and the role you're applying for.
✨Practice Following Instructions
Since the role requires following verbal and written instructions, practice responding to hypothetical scenarios where you need to follow directions. This will help you demonstrate your reliability and ability to adapt during the interview.
