At a Glance
- Tasks: Join a friendly team handling inbound calls and providing excellent customer service.
- Company: Work for a well-established company that values growth and development.
- Benefits: Enjoy paid training, a competitive salary, and a healthy commission scheme.
- Other info: Full training provided, making it ideal for first-time job seekers.
- Why this job: Perfect for those eager to learn and progress in their career while making a difference.
- Qualifications: No experience needed; just bring your motivation and willingness to succeed!
The predicted salary is between 22806 - 25400 £ per year.
Overview
Our client is looking to recruit several call centre advisors to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.
Responsibilities
- Handling inbound calls from existing customers.
- Working towards personal and team targets on a daily and weekly basis.
- Providing excellent customer service by tailoring your conversation to promote our products.
- Being comfortable handling customer queries and focusing on providing the best solution to them.
Skills and Qualifications
- You may possess transferable skills gained in previous roles such as retail, hospitality, or care, or this may be your first full-time role—all you need is the willingness to succeed. Someone who is eager to learn.
- Hardworking and committed to delivering the very best.
- No previous call centre experience is needed as full training is provided.
- Phone handling or customer interaction experience is beneficial.
Benefits/Salary
- In-depth, paid training is provided.
- A brilliant starting salary.
- Healthy commission scheme.
- Salary: £22,806.77 per year, plus generous commission.
To Apply
To apply, send an up-to-date CV.
Call Centre Advisor in Kingston upon Hull employer: Swans Travel
Join a well-established company as a Call Centre Advisor, where you will be part of a friendly team that values motivation and personal growth. With in-depth paid training, a competitive starting salary, and a healthy commission scheme, this role offers excellent opportunities for career progression in a supportive work culture that encourages learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Call Centre Advisor in Kingston upon Hull
✨Tip Number 1
Familiarise yourself with common customer service scenarios. Understanding how to handle various customer queries will help you feel more confident during the interview process.
✨Tip Number 2
Practice your phone handling skills. You can do this by role-playing with a friend or family member, simulating real call situations to improve your communication and problem-solving abilities.
✨Tip Number 3
Research the company and its products thoroughly. Being knowledgeable about what they offer will allow you to tailor your conversation during the interview and demonstrate your genuine interest in the role.
✨Tip Number 4
Showcase your eagerness to learn and grow. During any discussions, emphasise your willingness to develop new skills and adapt to the fast-paced environment of a call centre.
We think you need these skills to ace Call Centre Advisor in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it's from retail, hospitality, or care. Emphasise skills like customer service and communication, as these are crucial for a Call Centre Advisor role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation to learn and succeed. Mention why you’re interested in the position and how your previous experiences have prepared you for this role.
Highlight Transferable Skills:If you lack direct call centre experience, focus on transferable skills from past roles. Discuss your ability to handle customer queries, work towards targets, and provide excellent service.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Swans Travel
✨Show Your Enthusiasm
Make sure to express your eagerness to learn and grow within the role. Companies like to see candidates who are motivated and excited about the opportunity, so let your passion shine through during the interview.
✨Highlight Transferable Skills
Even if you don't have direct call centre experience, think about skills you've gained from previous roles in retail, hospitality, or care. Be ready to discuss how these experiences can help you excel in providing excellent customer service.
✨Prepare for Common Scenarios
Anticipate questions related to handling customer queries and providing solutions. Practise responses to common scenarios you might face as a call centre advisor, showcasing your problem-solving abilities and customer focus.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the company and the role. Inquire about the team dynamics, training processes, or opportunities for progression to demonstrate your commitment to the position.
