At a Glance
- Tasks: Engage customers and provide top-notch service while promoting online products.
- Company: Join a well-known gambling company with a focus on customer experience.
- Benefits: Earn £13 per hour, with salary increases and bonuses for performance.
- Other info: Flexible shifts and a supportive team environment await you!
- Why this job: Be part of an epic customer journey and grow into management roles.
- Qualifications: Great communication skills and a passion for customer service.
We are recruiting Retail Sales Assistants for a well‑known gambling company to join one of our shops.
We’re looking for people who love talking to customers, stay calm under pressure, and constantly seek ways to improve themselves and the shop. Embrace technology to promote online products and services within the shop and help deliver an epic customer journey.
Responsibilities
- Engage customers and provide excellent service.
- Remain calm under pressure and continuously look for improvements.
- Embrace technology to promote online products within the shop.
- Help deliver an epic customer journey.
Compensation & Benefits
- £13 per hour
- Salary increase after 6 months and after 12 months of service
- Quarterly/annual bonus
- Opportunity for progression into management roles
Shifts & Hours
- Monday–Sunday, 40 hours per week
- Flexible shifts between 8 am and 10 pm (rota in advance)
Application
To apply, send an up‑to‑date CV.
Retail Sales Assistant in Croydon employer: Swans Travel Group
Join a dynamic and supportive team at a leading gambling company, where your passion for customer service will be rewarded with competitive pay and opportunities for career advancement. With flexible shifts and a culture that encourages personal growth and the embrace of technology, you'll play a key role in delivering an exceptional customer experience while enjoying benefits like salary increases and bonuses. This is not just a job; it's a chance to thrive in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Croydon
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to stay calm under pressure. Role-play with a friend or family member to get comfortable with handling tricky situations.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss how you can use technology to enhance the customer experience. Maybe even think of a few ideas on how to promote their online products in-store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Sales Assistant in Croydon
Some tips for your application 🫡
Craft a Catchy CV:Make sure your CV stands out! Highlight your customer service experience and any tech skills you have. We want to see how you can engage customers and improve their journey.
Tailor Your Cover Letter:Don’t just send a generic cover letter. Show us why you’re the perfect fit for this role by mentioning your love for talking to customers and how you handle pressure. Personal touches go a long way!
Show Off Your Tech Savvy:Since we embrace technology, mention any relevant experience you have with online products or services. Let us know how you can help promote these in the shop!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Swans Travel Group
✨Know the Company Inside Out
Before your interview, do some research on the gambling company. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you stayed calm under pressure or went the extra mile for a customer. This will demonstrate that you have the right attitude for the role.
✨Embrace Technology
Since the job involves promoting online products, be ready to discuss how you’ve used technology in previous roles. Whether it’s using a point-of-sale system or social media, showing your comfort with tech will give you an edge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for progression, or how they measure success in delivering an epic customer journey. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
