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- Tasks: Create memorable experiences by cleaning and servicing guest rooms to perfection.
- Company: Join a vibrant hotel team dedicated to exceptional guest service.
- Benefits: Competitive salary, training, 28 days holiday, and discounted hotel stays.
- Other info: Enjoy ongoing support and opportunities for growth in a dynamic environment.
- Why this job: Be part of a fun team and make guests feel at home.
- Qualifications: Flexible, reliable, and passionate about delivering great service.
The predicted salary is between 20000 - 25000 £ per year.
It’s the moment that guests walk into the Hotel and are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’. You’ll deliver a great guest experience by creating memorable experiences for our guests. As a Room Attendant you’ll clean and service guest rooms so everything is spotless and prepared for guests.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing rubbish, etc., coffee/tea maker, cups, glasses, silverware, etc.
- Handle and store chemicals in line with hotel regulations and company policies.
- Greet and acknowledge guests wherever possible to deliver a great customer experience.
- Notify your Supervisor when service is complete so rooms may be sold or occupied.
- Report any guest requests or room maintenance requirements immediately.
- Respond to guest complaints, special requests and take action to ensure guest satisfaction.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
- Ensure that while you undertake your role you abide by the Health & Safety at Work Act 1974 and safe system of work appropriate to your role. Wear safety protection equipment as provided.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- May regularly assist with deep cleaning projects and may have turndown duties.
- Any other tasks as assigned by your Line Manager.
Key Requirements
- Flexible and team-minded
- Willingness to work in shifts and on the weekend
- Reliability, endurance and high motivation
- Independent, organized way of working
- Passion for the profession
- Accurate work with a view for details
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday pro-rata including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty
Weekend Room Attendant in Peacehaven employer: Swan's Nest Hotel
Contact Detail:
Swan's Nest Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Room Attendant in Peacehaven
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the place. Familiarise yourself with their values and what makes them stand out. This way, you can show off your knowledge and enthusiasm when you chat with them.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Room Attendant role and rehearse your answers. Focus on your attention to detail and how you handle guest requests. We want you to feel confident and ready to impress!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look neat and professional. It shows that you care about the role and respect the hotel environment. First impressions matter, so let’s make it a good one!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the position!
We think you need these skills to ace Weekend Room Attendant in Peacehaven
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, mention why you love working in hospitality and how you can create memorable experiences for our guests. A little passion goes a long way!
Be Detail-Oriented: As a Room Attendant, attention to detail is key. Highlight any previous experience where you’ve had to maintain high standards of cleanliness and organisation. We want to know you can keep everything spotless!
Tailor Your Application: Make sure to customise your application to fit the job description. Use keywords from the posting, like 'team-minded' and 'flexible', to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Swan's Nest Hotel
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Weekend Room Attendant. Familiarise yourself with tasks like cleaning, servicing rooms, and guest interaction. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this job requires a keen eye for cleanliness and organisation, be prepared to discuss examples from your past experiences where you've demonstrated these skills. Mention specific situations where your attention to detail made a difference in guest satisfaction or team efficiency.
✨Emphasise Teamwork and Flexibility
This role involves working closely with others, so highlight your ability to work as part of a team. Share examples of how you've collaborated with colleagues in previous jobs and your willingness to adapt to different shifts and tasks as needed.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the hotel's culture, training opportunities, or how they handle guest feedback. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.